DESPATCH RIDER

Job Summary

We are seeking a Dispatch Rider to collect, sort, and deliver documents and to ensure timely forwarding of redemption monies to banks.

Responsibilities

Collect documents from clients' offices accurately and efficiently to support operational workflows

Sort documents systematically to ensure proper delivery and processing

Deliver sorted documents to banks and law firms punctually to meet client and regulatory deadlines

Execute options and completions as part of daily operational tasks to support legal processes

Forward redemption monies to banks before 10am daily to ensure timely financial transactions

Plan daily schedules and coordinate a team of riders to optimize delivery routes and team performance

Manage and lead the team of riders to maintain high service standards and operational efficiency

Adapt quickly to dynamic work situations by multitasking and making fast, effective decisions under pressure

Take ownership of assigned work to ensure accountability and quality outcomes

Required competencies and certifications

Own a personal bike to perform delivery duties

Demonstrate relevant experience managing a team to lead operational staff effectively

Preferred competencies and qualifications

Experience in the legal industry, specifically conveyancing, to better understand document handling requirements