Despatch Senior Supervisor

Be part of something big

Finnebrogue is a leading UK-based food producer within the global Sofina Foods Group. We look at what is wrong with food to figure out how to make it the best it can be. Operating from four facilities in Downpatrick, Northern Ireland, Finnebrogue supplies major supermarkets with own-label bacon, sausages, burgers, and vegetarian products, as well as its pioneering Naked range made without nitrites.

We have been recognised as the UK’s Employer of the Year by Grocer Gold and the Best Place to Work in Northern Ireland by the Irish News Workplace & Employment Awards. Our robust People Strategy offers career pathways and development opportunities for all employees, emphasising talent growth and wellbeing with generous benefits for all. We are proud to be the first food producer in the UK and Ireland to achieve the Diversity Mark accreditation and are committed to fostering an inclusive and supportive workplace.

Globally, Sofina Foods and its wholly owned subsidiaries operate more than 40 sites and have over 14,000 employees in Canada, UK, Island of Ireland, Germany and France.

Job Role

The Senior Supervisor is responsible for the effective leadership and coordination of the Despatch operation across all shifts, ensuring that the Pick Team, Loading Team and Tray Wash Team consistently deliver against agreed operational, service, quality, safety and productivity KPIs.

The role provides leadership and direction to the Despatch Supervisory Team, ensuring consistency across shifts and acting as the key escalation point for operational issues. The Senior Supervisor will work closely with Production, Planning, Supply Chain and other site functions to ensure finished products are available at the right time to meet customer and outbound requirements.

The role also has responsibility for Despatch planning, rotas, holiday management, TMS, pallet and tray requirements, supplier portals and ensuring the operation remains fully resourced and capable of meeting daily demand.

Key Responsibilities

Leadership & People Management

Despatch Performance & KPI Management

Planning, Rotas & Labour

Pallet, Tray & Management

Production & Outbound Coordination

Site-Wide Communication & Escalation

Continuous Improvement

Hours of Work

Dayshift 5 days out of 7 (including weekend work)

8am-4/5pm/Finish

Benefits

At Finnebrogue, we offer more than just a job – we provide a comprehensive benefits package designed to support and reward our employees. Working in one of our state-of-the-art facilities, you’ll enjoy free onsite parking and access to electric charging points and access a restaurant-standard canteen with all meals subsidised, including free breakfast options.

You'll enjoy access to our award-winning Food Shack, where you can receive up to 5 free food products per week. You'll also have confidential support through Insula Wellbeing, our on-site counsellors.

We offer a full calendar of wellbeing, social, and sports events, helping you stay balanced and connected. As you settle into the business, your benefits will continue to grow, with the Perks Discount card, gym membership, cashback healthcare plan, cycle-to-work scheme, electric car scheme, and even your birthday as a paid holiday.