Destination Specialist - Europe

Role & responsibilities -

• Coordinate with suppliers for Europe destination products, including tours, attractions, experiences, transfers, restaurants, guides, rail or intercity services, and other travel-related services across key European destinations, while maintaining updated product information including pricing, availability, descriptions, timings, pickup details, booking procedures, terms and conditions, and seasonal changes.
• Assist in collecting supplier rates, contracts, inclusions, exclusions, validity periods, cancellation policies, child policies, blackout dates, operating schedules, payment terms, availability updates, booking procedures, confirmations, amendments, cancellations, and special requests.
• Ensure product details are accurate across internal systems and sales channels, while supporting product contracting, supplier promotions, rate comparisons, contract renewals, and day-to-day product support for sales, reservations, and operations teams.
• Prepare customized itineraries and quotations for FIT, groups, corporate clients, B2B partners, and special travel requirements.
• Maintain supplier files, contracts, rate sheets, product records, booking instructions, internal guidelines, and product SOPs.
• Coordinate with content, system, sales, reservations, and operations teams to ensure products are correctly loaded and ready for sale.
• Monitor product performance, supplier service levels, pricing competitiveness, and product quality.
• Identify new product opportunities and recommend improvements to strengthen the destination product portfolio.
• Support the sales team with product recommendations, package ideas, destination combinations, and alternative options when required.

Preferred candidate profile -

• Experience or strong knowledge of Europe destination products, attractions, experiences, tours, transfers, multi-city itineraries, and DMC operations.
• Knowledge of B2B travel sales, FIT quotations, group requirements, and travel package preparation.
• Ability to work in a fast-paced travel environment.
• Strong supplier coordination and product management skills.