Developer II - Enterprise Solutions

Role Description Tasks/Activities to be performed in the OHEP

• Monitor end-to-end data pipelines, job executions across python, EPM Cloud, EPM Automate to ensure seamless data flow.
• Proactively track data load status (Success / Failed / Running / Delayed), ensure proper communication and resolution for failures or performance bottlenecks.
• Perform required maintenance activities within the established time frames across EPM Cloud, its related processes, LINUX servers, databases and file shares.
• Manage and implement change requests within EPM Cloud (EPBCS / TRCS) applications, ensuring comprehensive documentation.
• Assist with ad-hoc request from Clients
• Perform root cause analysis (RCA) for recurring failures and critical incidents
• Support various Upgrade Activities in the system and perform required tests post upgrade.
• Ensure timely ticket assignment, prioritization and end-to-end ownership tracking
• Adhere to Incident SLA timelines for response and resolution
• Coordinate with Oracle, SAP BW and Infrastructure teams for analysis and resolution of cross platform issues if required
• Provide regular updates to stakeholders and end users
• Ensure proper communication, validation and documentation before ticket closure
• Maintain documentation of issues, fixes, and known error patterns
• Adherence to KPI as per the definition from BGSW and follow the process as per BGSW Guidelines
• Knowledge, Skill & Abilities:
• Proven analytical skills with information systems
• Excellent communication and collaboration
• Knowledge of information security
• Experience working across disciplines, groups and teams
• Skills:

Technical

• Oracle EPM Cloud (EPBCS / TRCS)
• Oracle Database (PL/SQL)
• Python
• LINUX
• Shell scripting

Process

• Support process & Maintenance best practices

Domain

• Oracle EPM Cloud

Skills oracle,oracle database,oracle epm,cloud computing,linux servers,python,pl/sql,sql,bottlenecks,enterprise performance management,ticketing