Developer Relations Engineer IV

Developer Relations Engineer, Remote (US) North Let’s go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Job Overview: We are seeking a Developer Relations Engineer, Lead to join our team and play a pivotal role in driving the adoption and success of our payment APIs. This individual will act as a bridge between our engineering teams and developer community, creating technical content, engaging with developers, and representing our APIs at conferences and events. The ideal candidate is a skilled communicator with strong technical expertise and a passion for empowering developers. We’re seeking not only a great presenter but an excellent listener, who is curious about the needs and concerns of our prospects and customers. This person must be able to think out loud with developers to empower them to create innovative solutions using our technology.

What you will do: API Specifications Management:

• Collaborate with internal engineering teams to update and maintain technical API specifications.
• Ensure documentation is accurate, comprehensive, and developer-friendly.

Technical Content Creation:

• Write detailed technical documentation around existing and new payment APIs.
• Develop blog tutorials showcasing sample applications that leverage our APIs.
• Create educational resources including guides and walkthroughs to improve developer understanding.

Video Tutorials & Media Production:

• Produce high-quality video tutorials demonstrating how to use our APIs effectively.
• Showcase sample code and applications in engaging video formats for platforms like YouTube

Community Engagement:

• Represent the company at conferences, meetups, and workshops by giving technical presentations on payment APIs.

Advocacy & Feedback Loop:

• Advocate for the needs of developer clients with internal product and engineering teams.
• Relay feedback from the developer community to help shape product roadmaps.
• Gather and prioritize technical requirements, define the developer vision, and collaborate closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

What we need from you:

• 8+ years of hands-on development & API integration experience
• 8+ years experience as an engineer or developer evangelist, with a track record of public speaking and/or publishing of technical documentation (blogs, tutorials, videos, etc.)
• Outstanding oral and written communication skills, and passionate about fostering developer success and building communities.
• Previous experience in payments, fintech or related industry is a big plus
• Experience with modern programming languages: TypeScript/JavaScript, Node.js, Java, Python, C, C++, SWIFT, PHP
• Experience in databases, working SQL and No-SQL
• Outstanding oral and written communication skills, and passionate about fostering developer success and building communities.
• Experience working in an Agile environment.

What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Salary Range: $135,000 - $170,000 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. Travel required: Once/month

Please note: North is a US-based company and no sponsorship is available for this position at this time. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com