Developer Relations Engineer (Korean Bilingual)

Developer Relations Engineer

Top skills:

• Strong technical background (Bachelor's degree in Computer Science or a similar technical field and relevant work experience).
• Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content.
• Deep understanding of the developer program and community components, with the ability to identify and address developer needs as well as proactively learn new systems.

*Korean speaking required*

Schedule: 5 days onsite

Summary:

The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Job Responsibilities:

• Review project plans to plan and coordinate project activity.
• Manage backup, security and user help system.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Provide users with technical support for computer problems.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Evaluate data processing proposals to assess project feasibility and requirements.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.
• 5-7 years experience required.

KEY RESPONSIBILITES/REQUIREMENTS:

[Key Responsibilities]

• Provide technical guidance about Samsung SDKs, capable of understanding and reviewing technical integrations.
• Create technical content, including documentation, blogs, tutorials, sample applications and libraries, to drive adoption of Samsung SDKs.
• Interact with the developer community to solve coding problems, provide debugging support, and share solutions via official Samsung Developer channels (forum, social media, ticketing system).
• Collaborate with cross-functional teams to increase ecosystem engagement, identify developer needs and business opportunities.
• Facilitate webinars and online events for the developer community.
• Analyze Developer Portal performance and engagement metrics to identify areas of improvements in the Developer Program infrastructure and offering.

[Skills & Qualifications]

• Bachelor's degree in Computer Science or a similar technical field.
• 5 years of work experience in a technical role (e.g., software engineering, software consultant, etc.) or equivalent technical experience.
• 3 years of experience as a technical expert/advisor in a developer community.
• Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• Experience with mobile ecosystems (Android, iOS).
• Excellent verbal and written English skills, with the ability to create clear, concise, and engaging technical content and communicate effectively.
• Experience in handling and operating systems (such as Salesforce) for forum management and developer program operations.
• Korean speaker required.