Developer (Services), Staff

About: Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge.

In this role, you ll play a pivotal role in collaborating between our training team and the Product Technology Group to support the building and maintaining of sandbox environments to accompany our virtual instructor-led training experience across multiple products and ensure a delightful client experience. You should be a highly organized and detail-oriented individual with a proven ability to creatively solve problems and simultaneously manage multiple tasks.

What you will be doing:

• Collaborate with internal teams to define requirements and build and maintain virtual training sandbox environments using technologies like .NET Core, C#, Angular, TypeScript, JavaScript, SQL, Azure, and REST APIs.
• Develop and maintain database and lab environments to support training needs, ensuring system health, reliability, and security.
• Troubleshoot and resolve environment-related issues, including customer support escalations.
• Track and document environment access, procedures, and configurations across Blackbaud software training solutions.
• Coordinate with Curriculum Leads, Delivery Leads, Operations, IT, and external experts to meet install and environment requirements.
• Contribute to CI/CD pipelines and cloud-based deployments (Azure DevOps, Azure PaaS).
• Maintain integrations between core systems (e.g., Docebo Learn, Workday, Blackbaud Engineering System).
• Administer API documentation libraries using Swagger/OpenAPI (Swashbuckle).
• Participate in Agile Scrum ceremonies to groom, plan, and deliver work; identify and resolve defects and technical debt.
• Improve environment quality through standards, testing, monitoring, and proactive alerting.
• Follow standard operating procedures and maintain process documentation.

What we will want you to have:

• BS in Computer Science or related field.
• 1 2 years of professional experience in software development.
• Familiarity with SQL, Microsoft Azure, PowerShell, C#, REST APIs, and web technologies.
• Understanding of Agile methodologies (Scrum, sprint planning, grooming).
• Strong attention to detail and ability to work independently.
• Excellent organizational and communication skills.
• Basic understanding of relational databases and integration practices.
• Experience deploying code via CI/CD pipelines is a plus.
• Exposure to Azure PaaS services and cloud environments preferred.
• Experience working with international engineering teams.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.