Development & Communications Coordinator

Job Title: Development & Communications Coordinator

Work Location: Hybrid, 306 S. New Street, Bethlehem, PA 18015

Reports to: Executive Director

Full-time

Nonexempt

Compensation: $19-$21 per hour

Organization:

The mission of the YWCA of Bethlehem (YWCA) is to eliminate racism and empower women promoting peace, justice, freedom and dignity for all. The YWCA is dedicated to enhancing the quality, diversity, and stability of its workforce by creating new opportunities and providing the necessary tools to improve skills allowing employees to succeed in their jobs.

Job Summary:

The Development & Communications Coordinator is responsible for supporting the organization's fundraising, marketing, community engagement, and administrative efforts to advance the mission of YWCA Bethlehem. This position serves as a key liaison between the organization, donors, community partners, volunteers, and stakeholders, helping to build awareness, strengthen relationships, and generate support for programs and services.

Responsibilities:

Development

• Maintains positive relationships within the community and with local businesses and leverages relationships to solicit donations and/or support from businesses and individuals.
• Coordinates the planning and implementation of special events and projects.
• Coordinates direct mail appeals and bulk mailings.
• Designs and maintains materials used in the solicitation of donations, including website content, displays, brochures, and banners.
• Handles the maintenance of the organization's website.
• Supports the Executive Director with day-to-day functions.
• Acts as the primary contact for in-kind donations and secures donations as needed for administrative operations.

Community Relations

• Provides an overview of YWCA Bethlehem programs and services to community partners and stakeholders.
• Represents YWCA Bethlehem at community meetings in the absence of the Executive Director or Program Manager.
• Develops press releases, media advisories, and other public relations materials.
• Coordinates volunteers for fundraising and community events.
• Creates presentations and promotional materials for community groups, businesses, and partner organizations.

Marketing & Communications

• Collaborates with the Executive Director and Program Manager to develop and implement marketing and communications strategies to increase awareness of YWCA Bethlehem's mission, programs, services, events, and community impact.
• Manages content for the organization's website, social media platforms, email campaigns, newsletters, and promotional materials while ensuring brand consistency.
• Produces marketing collateral including brochures, flyers, sponsorship packages, presentations, banners, press releases, and donor communication materials.
• Coordinates media relations and community outreach efforts, cultivating relationships with local media, partners, and stakeholders to enhance organizational visibility and engagement.
• Monitors and evaluates marketing performance metrics, including website traffic, social media engagement, and email analytics, and supports annual goals for increased community awareness, donor engagement, and event participation.

Administrative

• Responsible for maintaining the donor database and donor records and ensuring the accuracy and confidentiality of donor information.
• Prepares donor receipts, acknowledgment letters, and other donor correspondence in a timely manner.
• Assists with data entry, reporting, and administrative support related to development and marketing activities.
• Performs other duties as assigned.

Education & Experience:

• Bachelor’s Degree (marketing, communications or related in preferred) and 2 years not-for-profit experience OR high school diploma / GED equivalent and a minimum of 5 years not-for-profit experience.
• Two years of development experience soliciting donations and fundraising from organizations and individuals.

Qualifications:

• Ability to network effectively (with individuals of diverse backgrounds, cultures, political affiliations, religions, and levels of community/organizational influence) and positively represent YWCA Bethlehem in the community.
• Excellent written and oral communication skills.
• Ability to multitask and prioritize.
• Ability to work evenings and weekends, as necessary.
• Ability to travel throughout the Lehigh Valley to attend events and meetings, as necessary. Commitment and drive to create organizational financial sustainability and community impact.
• Committed and genuinely passionate about the YWCA Bethlehem mission and commitment to antiracism.
• Strong technical skills in Microsoft Word, Excel, Publisher, Power Point, Outlook, and social media platforms.
• Experience in donor research and use of customer relationship management system.
• Experience with graphic design software preferred.
• Excellent organizational skills and attention to detail is essential.
• Excellent written and oral communication skills.
• Demonstrated public speaking and presentation skills.

Physical Requirements:

This job operates in a professional environment. Local day travel may be required up to 25% of the time. Long periods of standing or sitting may be required. Lifting up to 50 pounds may be required.

Background Check Requirement:

As a condition of employment, a complete background investigation will be conducted including Criminal Background & Child Abuse Clearances.

EEO Statement:

YWCA Bethlehem is committed to ensuring equal employment opportunities for all employees and applicants. All applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position.

Updated: September 2026

Disclaimer:

This job description does not state or imply that these are the only activities to be performed by the employee holding this position. As the needs of the organization change employees may be required to follow other and sometimes new job-related responsibilities.

In accordance with the Americans with Disabilities Act, it is possible that requirements be modified to reasonably accommodate disabled individuals. An individual seeking such accommodation should contact their supervisor.

Job descriptions are not intended and do not create employment contracts. The YWCA Bethlehem maintains its status as an at-will employer.

Updated: April 2025

Pay: $19.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Bethlehem, PA 18015