Development Services Associate

This part-time position (approximately 20 hours per week) is a key member of the Advancement team and accurately records, codes, and acknowledges all financial contributions. Maintains donor database integrity, tracks restricted funds, and works with the finance team to reconcile donations. Creates and maintains all donor records and provides written correspondence to all College donors on behalf of the President and the Office of Advancement.

Duties and Responsibilities

• Timely entry of daily gifts received (cash, checks, credit cards, stock transfers, and recurring gifts) into the CRM.
• Prepare and send acknowledgment letters, receipts, and communications to donors and event participants in a timely manner.
• Creates and distributes daily reports to President, advancement, executive team and Business Office for financial reconciliation.
• Creates and maintains event records, includes gathering necessary details to set up the accurate record in the database.
• Manages CRM updates to include new and changed constituent information such as: name, address, telephone number, salutation, codes and attributes. Serve as the primary department contact for demographic updates.
• Processes matching gift forms for fundraising, make entries into database and send to the appropriate company in a timely fashion.
• Processes monthly pledge reminders for fundraising, writing off pledges as requested.
• Strong focus on detail, strict data confidentiality, and basic problem-solving abilities
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Associate’s degree or equivalent combination of education and experience
• Demonstrated proficiency in the use of computer applications including Microsoft Office and the ability to learn the College records system and additional applications.
• Experience working with donor or CRM databases (Raiser’s Edge NXT preferred) and familiarity with basic financial or expense-reporting processes is a plus.
• Ability to work collaboratively and interact graciously with donors, alumni, students, faculty, and staff.
• Strong organizational and time-management skills; ability to manage multiple tasks within a part-time schedule.

Working Conditions

Normal office environment.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.