Development Services Manager

Under minimal supervision, performs complex administrative and operational duties within the Planning and Development Department. Coordinates customer service operations, manages permitting databases and business licensing, administers board agendas and records, and provides comprehensive administrative support to department leadership.

Benefits: Paid Annual and Sick Leave

12 paid holidays per year

Access to FREE acute medical care.

PEBA Retirement

401K and 457 Retirement Plan Options

Comprehensive Medical, Dental and Vision Plans

Life Insurance

Medical Flexible Spending Plan/Health Savings Account

Essential Job Functions

• Oversees business licensing and related municipal service activities, while supporting the development of modernized, centralized customer service frameworks.
• Performs data entry of inspections to be made and completed; assists the building inspector with scheduling inspections; keeps building inspector, zoning and codes administrator, and Director informed of all inspections status, including problems.
• Communicates with building contractors, local power/gas companies, homeowners, mobile home movers/dealers/park owners, lending institutions, professional engineers, architects, fire departments, police departments, County Assessor’s Office, City officials, City Attorney, City government employees, and other City offices.
• Receives permit applications, issues approved permits, and collects fees for building, plumbing, electrical, grading, moving, demolition, swimming pool, mobile home, signs, etc.
• Receives applications and collects fees for site plan review, rezoning, Board of Zoning Appeals, subdivision, and Board of Architectural Review.
• Review builder's and sub-contractors' licenses for legality and eligibility to obtain work permits inside the city limits.
• Processes customer complaints by taking reports and sends inspector to property
• Responsible for updating and maintenance of permitting databases and/or logs necessary to prepare monthly reports
• Responsible for the preparation of Calendar Year and Fiscal Year reports to be submitted to the City Administrator, Finance Director, and Director of Planning and Development.
• Provides administrative support to the Board of Zoning Appeals and the Board of Architectural Review, which includes advertising, posting on the website, and posting in bulletin boards, packets, minutes, and files. This includes making and updating new handbooks and ensuring continuing education requirements are met for all boards and commissions.
• Coordinates collection and preparation of operating reports, such as time-and-attendance records, budget expenditures, and statistical records of performance data, and prepares monthly and annual department reports.
• Administrator of the permitting software and trains/assists personnel within the department as well as other City departments as needed.
• Responsible for the Rental Housing program. Responsible for all correspondence to the Property Owners and Management Companies. Works with Zoning and Codes Administrator and Code Enforcement Officer in the enforcement of the Rental Housing Ordinance.
• Responsible for maintaining and updating the City website with pertinent articles and posting information related to the Board of Architectural Review, Planning Commission, and the Board of Zoning Appeals as well as sending out all public notifications.
• Provides leadership in the development and administration of department budget. Responsible for the processing of invoices for payment and submits requesition requests.
• Accepts payment of services by cash, check, cashier checks, credit cards, and/or money orders, prepares bank deposits for the department, and reconciles credit card receipts.
• Retrieves, sorts, stamps, and distributes incoming mail, processes and mails outgoing mail including registered and/or certified mail; conducts mailing process for memos, letters, department handouts, brochures, fact sheets, information bulletins, etc.
• Attends all monthly meetings and acts as recording secretary and prepares and files minutes for the Board of Zoning Appeals, Board of Architecture Review, and Public hearings, as needed.
• Coordinates with City departments and external consultants to facilitate administrative activities related to grant funded projects as assigned.

General Duties

• Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
• Inputs data to standard office and department forms; makes postings to accounts; and compiles data for various reports. Processes and crosschecks purchase vouchers, purchase orders, receipts, invoices, and vendor information; maintains inventory and requisitioning of office supplies and materials. Works with the Vendors in relation to equipment purchases and leases.
• Assists the Director with special projects, customer complaints/inquiries, budget, activity reports, and year-end reports; locates and attaches appropriate files to correspondence to be answered by the Director.
• Refers to policy and procedure manuals, codes/laws/regulations, publications and reference texts, etc.
• Operates a variety of equipment such as personal computer, calculator and telephone; uses a variety of office tools, general office supplies
• Uses a variety of tools and supplies such as file cabinets, general office supplies, digital recording equipment, etc.; and a variety of computer software such as Microsoft Office, and Google for calendar entries, email, document creation, etc.

Education And Experience Requirements Associate’s degree in secretarial science, business, accounting, or a related field supplemented by five (5) years of related experience; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

Licenses or Certifications Must have a valid Certification from ICC for Permit Technician or the ability to obtain and maintain the Certified Permit Technician. Must have a valid South Carolina driver’s license or the ability to obtain one.

Applications accepted online at www.cityofclemson.org . Applications accepted until November 2, 2026. The City of Clemson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

The City of Clemson is an equal opportunity employer.