Job Title: Program Manager

Responsible to: Program Administrator

Function: To supervise the training of Program Coordinators (PC) and Lead Direct Support Professionals (LDSP) and Direct Support Professionals (DSP) and to monitor the overall operation of the sites assigned. To act as a representative of the agency and be a role model for all employees. To manage a division promoting clients’ academic, personal, and social growth and maturation in a home environment, promoting increased independence, in compliance with the WAC, DSHS, HUD, and Title XIX regulations and policies of Camelot Society as applicable.

Primary Responsibilities:

1. To supervise PCs, LDSPs, and DSPs.

• To ensure familiarity with Camelot Society’s Personnel Policy Manual and other relevant policies and procedures.

• To delegate and monitor job-related tasks.

• To encourage and facilitate teamwork and staff morale.

• To provide ongoing training for staff.

• To meet regularly with staff.

• To discuss strengths and weaknesses of performance. To administer staff disciplinary action when necessary, in conjunction with Program Administrator approval, and subject to Camelot Society policies and procedures.

• To schedule staff hours, record compensatory time, and to arrange necessary coverage for all shifts in conjunction with the PC and LDSP. Covering shifts as necessary. To be on-call and available as needed.

• To review and ensure accuracy of staff time sheets.

2. To assist the CTS Coordinator, as needed, with the hiring process for PCs, LDSPs, and DSPs:

• To internally advertise positions available. To screen and interview applicants.

3. To ensure that documents for personnel records are submitted:

• To periodically record current status in regard to staff development, certification, recommendations, disciplinary actions, performance evaluations, and other pertinent data.

4. To participate in the development of Person Centered Service Plans (PCSP) and Individual Instruction & Support Plans (IISP). To provide relevant information regarding clients’ progress for their annual PCSP meeting.

5. To establish and maintain records required by regulations and Camelot Society policies.

6. To develop Individual Financial Plans (IFP).

• To establish and maintain individual client accounts and to reconcile these accounts on a regular monthly schedule according to agency policies and procedures.

7. To monitor correct implementation and documentation of IISP, IFP, Positive Behavior Support Plan (PBSP), nutritional programs, and other efforts designed to improve quality of life.

8. To ensure that client appointments such as medical, dental, psychiatric, psychological, among others are scheduled as needed.

• To ensure that all Professional Plans of Care (PPoC) are included in TLogs and any follow ups are addressed.

9. To monitor documentation of mileage and vehicle maintenance. To verify all drivers, meet Camelot Society requirements.

10. To identify the need for maintenance of the home(s), grounds, household appliances, equipment, furnishings, etc.

11. To manage the petty cash and requests for reimbursements.

12. To ensure availability, proper storage, and monitor the use of food supplies as indicated by federal, state and health department regulations.

13. To attend conferences, seminars, and workshops to enhance the planning and maintenance of effective programs.

14. To meet regularly with other Program Managers in order to share information and to otherwise foster the goals of Camelot Society. To serve on at least one committee.

15. To establish and maintain relationships with each client’s parents and/or guardians, advocates, school and vocational training personnel and consultants.

16. To establish and maintain positive relationships with the local community.

17. To report allegations of suspected abuse, improper use of restraint, neglect, self-neglect, personal or financial exploitation, abandonment, mistreatment, and injuries of unknown origin. All agency staff are mandatory reporters and must adhere to agency policies as well as Developmental Disabilities Community Service (DDCS) Division policy 6.12.

18. Other duties as assigned by the Program Administrator.

Qualifications/Requirements:

1. Two years of experience providing direct care to people in the Human Services field.

2. Demonstrated supervisory abilities and knowledge of social service delivery system.

3. Ability to plan, organize, and coordinate schedules, meetings, etc.

4. Ability to comprehend and comply with federal, state, and county regulations and guidelines; and to communicate this intent to the employees being supervised.

Terms of Employment:

1. Salary nonexempt, supervisory position, 40-hour work week with some flexibility with approval from supervisor, after hours and weekends may be required.

2. Wage is dependent on experience.

3. Camelot Society policies & procedures take effect on the date of hire.

4. Must meet on-call requirements as determined by peer team.