Device Processing & Inventory Operations Specialist

Role: Device Processing & Inventory Operations Specialist

Duration: Long term contract

Work mode: Onsite

Location: Irving, Texas

Responsibilities

• Participate in PI (Process Improvement) working sessions by redesigning operational templates, implementing validation controls, streamlining SharePoint structures, and optimizing rack layouts to improve process efficiency.
• Support device-processing activities by updating grading and eligibility attributes for repaired and inbound devices, improving inventory readiness and operational visibility.
• Perform QA, triage, kitting, CPO-fail, and LQD inbound verification for devices and ensure accurate processing.
• Execute Oracle inventory transfers and move device hives to the appropriate sub-inventory locations.
• Analyze CPO-failed devices and submit downgrade requests to T-Mobile based on established procedures.
• Perform LREPAIR grade updates and upgrade eligible devices to CPO status to support refurbishment throughput.
• Categorize and analyze receiving exceptions, including TMO Review and Item Mismatch bins, and take appropriate corrective actions.
• Complete DEV PENDING, IN OTHER ORG, and MISSING DIGIT labeling activities, update missing hives, and perform required sub-inventory transfers.
• Pull, sort, and return devices from IT Hold Racks and ensure devices are routed to the appropriate processing areas.
• Deliver and route devices to Triage, QA, OOW Repair, IW Repair, and LQD Grading teams.
• Maintain accurate inventory records and ensure timely movement of devices across designated locations.
• Identify discrepancies and processing exceptions and coordinate with relevant teams for resolution.
• Follow established quality, inventory-control, and operational procedures to maintain system and physical inventory accuracy.

Key Skills & Qualifications

• Experience in device processing, inventory operations, warehouse operations, refurbishment, or reverse logistics.
• Knowledge of device grading, QA, triage, repair, kitting, and refurbishment processes.
• Experience working with Oracle inventory management or ERP systems.
• Strong understanding of sub-inventory transfers and inventory control processes.
• Experience analyzing inventory exceptions and resolving discrepancies.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work in a fast-paced, process-driven operational environment.
• Good analytical and problem-solving skills.
• Strong organizational and communication skills.
• Experience with SharePoint, Excel, or similar operational tracking tools is a plus.

Key Performance Expectations

• Maintain high levels of inventory and system accuracy.
• Process device transactions and transfers within required timelines.
• Support continuous improvement initiatives to increase operational efficiency.
• Maintain consistent quality standards across device processing and verification activities.
• Contribute to increased refurbishment throughput through timely and accurate device grading and processing.

Thanks & Regards,

N Kiran kumar

(Office) – 732-702-6047

Pay: $40.00 - $45.00 per hour

Work Location: In person