DevOps and Application Engineer

About the role

The DevOps & Application Engineer will administer current IAM and SSO application while ensuring the reliability, scalability, and security of StarHub's cloud-native platforms. They will manage day to day operations to address business needs and will be actively involved in future implementation of IAM platform.

Key responsibilities

• Support and provide maintain current IAM and SSO systems used
• Administrate platform and ensure system availability and robustness
• Manage application vendors to provide timely and reliable support to business operations
• Resolve incidents and track SLA at all levels
• Collaborate with vendor in change requests, defect fixing and security vulnerabilities remediation
• Work with cross domains teams and stakeholders in ensuring system security compliance
• Establish observability with Splunk, Prometheus, Grafana, CloudWatch, and incident-response workflows (PagerDuty)
• Author technical documentation and provide knowledge transfer to team members
• Provide after office hour support as part of the operational needs on rotational basis

Requirements

• Degree in Computer Science, IT, computer engineering fields or related fields or equivalent experience
• 4+ years of combined experience in systems analysis, DevOps, Cloud or Operational support within telco environments
• Strong expertise with IAM fundamentals: SSO, MFA, RBAC, identity lifecycle and knowledge of authentication standards OAuth 2.0, OpenID Connect, SAML, LDAP
• Implemented or supported IAM integrations for enterprise or digital platforms
• Excellent analytical and problem-solving skills with strong attention to detail and ability to troubleshoot complex issues
• Strong SQL skills and knowledge of at least 1 programming language i.e. Java
• Solid understanding of AWS core services, IAM security, and cost-optimization practices
• Comfortable with Linux internals, networking fundamentals, and shell scripting
• Hands-On knowledge on Symantec SiteMinder, Symantec Directory
• Excellent communication, documentation, and collaboration skills