DevOps & Cloud Infrastructure Engineer

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DevOps & Cloud Infrastructure Engineer

San Francisco, CA (On-site)

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As our DevOps & Cloud Infrastructure Engineer, you will be the backbone that keeps Methodic’s platform running smoothly and efficiently. You'll design and manage the cloud environment hosting our multi-tenant SaaS platform, ensuring we meet our scalability and uptime goals. This role covers everything from CI/CD pipeline automation to monitoring production systems and optimizing performance. You will enable the development team to deploy updates rapidly (we aim for new customers to be able to launch in a day) while maintaining a secure and stable infrastructure.

Responsibilities [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3 gap-3" aria-label="Role responsibilities">

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Architect, implement, and maintain our cloud infrastructure (AWS/Azure/GCP) to ensure high availability, scalability, and security of the Methodic platform.

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Build and manage CI/CD pipelines that automatically test and deploy code, allowing for frequent and reliable releases.

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Monitor system performance and reliability using logging and alerting tools; proactively address issues to uphold 99.999% uptime for our customers.

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Optimize infrastructure for cost and performance, implementing auto-scaling or load balancing strategies to handle spikes (e.g., burst in transaction volumes) efficiently.

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Use Infrastructure-as-Code to manage configurations, ensuring reproducibility of environments and easy recovery.

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Collaborate with developers to make sure new services are designed with deployment and operability in mind (proper health checks, etc.).

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Lead incident response for infrastructure or operations issues: troubleshoot live problems, coordinate fixes, and perform root cause analysis with an eye toward prevention.

Requirements [data-slot=checkbox-group]]:gap-3 has-[>[data-slot=radio-group]]:gap-3 gap-3" aria-label="Role requirements">

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5+ years of experience in DevOps, SRE, or Cloud Infrastructure roles.

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Expertise with cloud platforms (at least one of AWS, Azure, GCP)

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Strong automation skills using scripting or programming (Bash, Python, PowerShell or similar) and familiarity with any CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.).

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Experience with monitoring and logging frameworks (e.g., Prometheus/Grafana, ELK stack, CloudWatch) and setting up alerting for critical metrics.

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Good understanding of networking and security in cloud environments (VPCs, VPN, security groups, IAM roles, encryption of data in transit/at rest).

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Proven ability to manage and optimize high-traffic, mission-critical systems.

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Calm and effective under pressure — able to rapidly diagnose issues and work with the team to restore service during incidents.

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