DevOps & Platform Operations Manager

Location: Gurgaon, India

Employment Type: Full-time

Experience Level: Senior

Build reliable platforms. Create strong processes. Enable teams to operate them confidently.

We are looking for an experienced DevOps & Platform Operations Manager to take ownership of platform operations, system administration and operational best practices.This is a hands-on technical leadership role for someone who can solve complex system issues while also creating the processes, documentation and standards that help the wider team operate effectively.

What You’ll Do

Platform & System Operations

• Manage and improve the reliability and day-to-day operation of systems and platforms.
• Bring expert-level system administration and operating system knowledge to complex technical environments.
• Analyse technical issues, identify root causes and determine the right debugging and resolution approach.
• Work confidently with GitHub, Python, PostgreSQL and SQL in operational environments.

DevOps & Troubleshooting

• Support deployment, configuration and ongoing platform operations.
• Investigate system and application issues using a structured troubleshooting approach.
• Improve operational reliability by identifying recurring issues and implementing sustainable solutions.
• Establish practical standards for managing and supporting platforms.

Process, Documentation & Standards

• Create clear SOPs, operational processes, technical documentation and troubleshooting guides.
• Turn individual technical knowledge into repeatable processes that can be followed across the team.
• Ensure important platform and system information is properly documented and maintained.

Team Enablement

• Train and guide team members on systems, processes and operational procedures.
• Build team capability so routine operational activities do not depend on one individual.
• Provide technical direction and support when complex issues require senior-level expertise.

What We’re Looking For

• Strong experience in DevOps, Platform Operations, Systems Administration or Infrastructure Operations.
• Expert knowledge of operating systems and system administration.
• Strong hands-on capability with GitHub, Python, PostgreSQL and SQL.
• Advanced troubleshooting, debugging and root-cause analysis skills.
• Experience creating and maintaining SOPs, technical documentation and operational processes.
• Ability to establish structured, scalable ways of managing platforms and technical operations.
• Confidence training and mentoring technical team members.
• A combination of deep technical expertise, operational ownership and process discipline.

The Profile We Want

We’re looking for someone who can solve the difficult technical problem today, document the right way to handle it tomorrow, and build a team that can confidently manage it going forward.

DevOps + System Administration + Platform Operations + Process Ownership + Team Enablement

This role suits an experienced technical professional who enjoys being hands-on when needed, while building the processes and standards that make technology operations more reliable and scalable.

Ready to Make an Impact?

If you combine deep technical expertise with strong operational and process ownership, and enjoy creating environments where systems and teams perform reliably, we’d like to hear from you.