DevOps Engineer 1 (Infrastructure & Deployment)

Department: Development & Engineering

Location: Portugal

Description We offer a hybrid working style, with an office in Coimbra and plans to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About The Role We are looking for a DevOps Engineer responsible for end-to-end infrastructure deployment and reliable operation of production environments. You will design, build, and maintain Infrastructure as Code, automate provisioning and configuration, support Windows/Linux platforms (including clustering), and ensure observability and high availability of core services.

What You Will Be Doing

• Own infrastructure deployment lifecycle: design → provisioning → configuration → release → operations
• Build and maintain Infrastructure as Code using Terraform (modules, environments, state management)
• Automate configuration management and application/platform setup with Ansible (roles, inventories, secure secrets handling)
• Implement and maintain CI/CD pipelines for infrastructure and deployment workflows (validation, plan/apply, linting, approvals)
• Administer and troubleshoot Linux systems (systemd, networking, storage, performance tuning)
• Administer and troubleshoot Windows Server environments, including Windows-based clusters (HA/failover, patching, upgrades)
• Operate, tune, and ensure high availability for Redis, RabbitMQ, and Nginx
• Build and support monitoring and alerting with VictoriaMetrics/Prometheus (exporters, rules, dashboards, capacity tracking)
• Improve reliability: incident response, root-cause analysis, postmortems, and preventive actions
• Standardize environments and deployment patterns across stages (dev/test/prod), including documentation and runbooks
• Collaborate with engineering and operations teams on release planning, change management, and security requirements

What You Will Bring To The Role

• Bachelors degree in Computer Science or related field
• 3+ years (or equivalent) in DevOps / SRE / Infrastructure Engineering
• Strong practical experience with Ansible and Terraform
• Confident administration of Linux and Windows Server
• Hands-on experience with Windows clustering technologies (e.g., Failover Clustering / HA setups on Windows)
• Monitoring expertise with VictoriaMetrics and/or Prometheus (scraping, exporters, alerting, dashboards)
• Production experience with Redis, RabbitMQ, Nginx (configuration, troubleshooting, scalability, HA)
• Solid understanding of networking fundamentals (DNS, TLS, load balancing, routing, firewalls)
• Experience with Git-based workflows, code reviews, and maintaining reusable automation (modules/roles)
• Strong troubleshooting skills and ability to work in on-call / incident-response processes

Nice to have

• Containerization/orchestration: Docker, Kubernetes
• CI/CD platforms: GitLab CI, Jenkins, GitHub Actions
• Logging/observability stacks: ELK/EFK, Loki/Grafana
• Experience with HA/DR, backups/restore automation, and zero-downtime upgrades
• Security practices: least privilege, secrets management (Vault, SOPS, etc.), hardening and compliance
• Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
• Experience with load balancing components ( F5 LTM, F5 GTM)
• Experience in building, configuring, and tuning highly available MS SQL Server environments
• Experience with Virtualization platforms such as VMWare or HyperV
• Experience with administering AWS or Azure tenants

Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.