DevOps Engineer

Are you looking for an IT career that allows you to grow as a professional and be part of an enthusiastic Support team consisting of PaaS specialists (Platform-as-a-Service)? Do you love to provide an excellent customer service? Then our ServiceNow Managed DevOps Engineer position would be the perfect job for you!

What will you do?

As our ServiceNow Managed DevOps Engineer, you are responsible for solving challenges our customers face. This also requires you to build solutions with new technologies. You combine your passion for technology with a love for communication and collaboration, making you perfect for this customer-facing job. Because delivering a first-class customer service and IT is your number one priority in this role.

Your daily scope of work would include the following:

• Work closely with various colleagues and teams to design, prototype and implement web applications on the ServiceNow platform
• Generate ideas for improvements based on incoming calls and customer experiences
• Collaborate with other developers to help drive design, development and testing efforts
• Interpret calls and requirements and take ownership of key tasks
• Come up with clever, reusable solutions for new problems and drive continuous improvement
• Work with your team to handle most calls and requests for enhancements from our customers, in close collaboration with our specialists
• Maintain excellent working relationships with our customers

We ask:

• A completed Bachelor’s or Master’s Degree in Computer Science or related field
• 3+ years’ experience working with the ServiceNow platform
• Experience with the latest front-end technologies like HTML5, CSS and responsive or adaptive design is desired but not required
• Good feeling for design, usability and cross-browser compatibility concerns
• Experience with JavaScript design patterns and coding best practices is desired
• Fluent in English
• Good communication skills and focus on maintaining good customer relationships
• Delivering a first-class service and holding a friendly presence comes naturally to you
• Creative and able to work in an analytical manner in a problem-solving environment, with attention to detail
• Eager to learn new technical and soft skills
• Experience with Agile methodologies
• Able to work in a multi-cultural environment and with remote teams
• A strong sense of integrity

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
• ServiceNow Pre-Sales Accreditation in all product lines
• Agile Certification
• ITIL v3 Foundation

What’s in it for you?

• Competitive salary
• Bonus based on company performance
• Holiday allowance
• Modern laptop
• Ambitious, supportive, and diverse colleagues from all over the world
• A challenging position with plenty of opportunities for professional growth and development
• A modern, flexible and multicultural workplace at an innovative and global company
• A culture of fun and inclusivity in everything we do, where everyone is encouraged to bring their authentic self to work

Our Culture

Working at Plat4mation revolves around working from your internal drive to make a difference for people — in combination with having fun. We always go the extra mile to deliver on what we promise. Joy is what connects us and what drives us to get the best out of ourselves. That's why we host several Fun4U activities each year, diverse hackathons, drinks, and inspiring knowledge sessions.

Your development is our number one priority. We strongly believe that personal development and ambitions are key to our company's success. That's why we coach you on the job and help you explore and develop your interpersonal skills.

About Plat4mation

Plat4mation is the largest pure-play ServiceNow Elite Partner based in EMEA, helping organizations make work flow through AI-driven transformation. We deliver advisory, implementation, and managed services across the ServiceNow AI platform, with expertise in workflow automation and AI capabilities that accelerate productivity, simplify complexity, and create measurable business impact.

Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation has grown to over 750 employees in 13 countries worldwide. We are proud to be recognized with multiple Global and EMEA ServiceNow Partner Awards. Learn more at www.plat4mation.com .

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to [email protected] or apply directly by filling out the form below.