DevOps Engineer (Infrastructure)

• Kodiak AI is currently seeking a DevOps Engineer - Infrastructure to join our growing team working out of our Mountain View, CA HQ
• This position will be the technical escalation point for Global End Users and Executives
• Must be able to quickly and effectively diagnose, and resolve issues related to Linux, Mac and Windows systems, mobile devices, cloud or datacenter infrastructure
• This role will be a mix of hands-on support services and collaborating on infrastructure-as-code projects with the greater IT infrastructure team
• There will be many opportunities to learn, plenty of room to grow, and many interesting projects to take ownership of
• You’ll be driving improvements by automating IT and infrastructure processes
• Provide onsite and remote guidance for Engineers and staff
• Provide end user guidance to Ubuntu Linux, Mac OS, and Windows platforms when needed
• Coordinate issue resolution with operations and engineering staff, working with domain specialists to resolve issues
• Provide feedback, quality assurance, and user acceptance testing for platforms and services
• Manage own time to fulfill tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by the manager
• Participate in the deployment, support, maintenance and troubleshooting of LAN/WAN, WiFi, VPN and Cloud network infrastructure

Benefits

• Remote-friendly work environment
• 401k
• Generous PTO policy
• Life insurance
• Assortment of medical (PPO/HMO/HDHP), dental, vision, and FSA plans
• Family-friendly company events
• Dog-friendly office
• Employee-driven fitness classes
• Beautiful, renovated facilities in Mountain View, CA and Lancaster, TX
• Free EV charging
• Trivia and board game nights- The role requires a high level of technical proficiency and requires an individual with executive presence and good social skills
• Kodiak is looking for an individual who is customer focused, passionate about the end user experience, enjoys challenging themselves constantly to improve, and empowering the end user community by providing IT knowledge and tools
• Experience with MinIO
• Production experience with Juniper Networks or Palo Alto Networks
• Production experience with automation and orchestration tools related to IT infrastructure
• Production experience with Rancher or Kubernetes
• Excellent project and time management skills, ability to manage expectations in a deadline-driven environment and to balance strategic projects with day-to-day accountabilities
• A strong understanding of SSO concepts including SAML, OIDC and supporting users with MFA, etc
• Production experience with AWS
• Experience using Git for collaboration in an infrastructure-as-code production environment
• Experience collaborating in an infrastructure-as-code production environment
• Production experience with Ansible, Terraform, Grafana or Prometheus
• Experience participating in security framework audits such as SOC2 or ISO:27001
• Expertise delivering the right services at the right time in a rapidly changing business environment
• Strong proficiency in verbal and written communication