Devops Engineer (Location: Mumbai)

About the Role:

As a Senior DevOps Engineer, you will be responsible for designing, deploying, and maintaining scalable, high-performance, and fault-tolerant infrastructure for messaging, caching, and log management platforms. You will drive automation, system reliability, and observability while ensuring 99.9% uptime across critical production environments. Working closely with development and operations teams, you will enable seamless deployments, optimize performance, and support business-critical applications at scale.

Key Responsibilities:

• Design, deploy, and manage highly available RabbitMQ clusters and Redis (Standalone/Cluster) environments.
• Administer and optimize the ELK Stack, including Elasticsearch, Kibana dashboards, visualizations, and alerting.
• Monitor and enhance system performance by optimizing message queues, Redis memory utilization, Elasticsearch indexing, and search efficiency.
• Troubleshoot and resolve production issues related to queue congestion, memory exhaustion, log ingestion bottlenecks, and system performance.
• Conduct Root Cause Analysis (RCA) and prepare post-incident reports.
• Participate in Disaster Recovery (DR) drills and ensure operational readiness.
• Maintain process documentation and support periodic audits.
• Manage incidents, changes, and service requests through ticketing tools.
• Coordinate with product, development, and support teams to drive issue resolution and deployment success.

Required Qualification:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 68 years of hands-on DevOps/Infrastructure experience.
• Strong expertise in Redis administration and performance tuning.
• Hands-on experience with RabbitMQ and message queue management.
• Strong knowledge of ELK Stack (Elasticsearch, Logstash, Kibana) or equivalent monitoring/log management platforms.
• Proven experience in incident management within SLA-driven production environments.
• Strong analytical, troubleshooting, and Root Cause Analysis (RCA) capabilities.
• Experience collaborating with development teams on deployments and environment-related issues.