DevOps Engineer - ServiceNow

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Service Now Developer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.

This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.

The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.

Key responsibilities:

• Collaborate closely with Product Owners and Practice Managers to understand detailed business and user requirements and align technical solutions with program goals.
• Assist in preparing technical requirement documents, including system diagrams and flowcharts illustrating data and process flows after proposed system changes.
• Analyze business requirements to ensure the designed ServiceNow solution meets functional, technical, and operational expectations.
• Perform proof‑of‑concept (POC) activities when needed to validate solution feasibility.
• Translate business and technical requirements into comprehensive system design documentation focusing on how the required functionality will be implemented.
• Develop end-to-end ServiceNow solutions, including:

Must Haves:

• Worked as ServiceNow developer for at least 3+ years recently
• Worked on multiple modules but not limited to ITSM, HRSD, ITOM, SPM, ITAM etc.,
• Preferred someone with CSA, CAD or any of CIS certifications but not mandatory

Workplace type: Hybrid Working

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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