DevOps/ Observability Engineer (EKS)

About us:

Intuitive.AI is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes.

Intuitive Superpowers:

• DataOps & AI/ML

• Cloud Native, AppSecOps, DevSecOps

• Cloud Migration & Transformation

• Cloud FinOps

• Cybersecurity (App/Data/Infra) & GRC

• SDx & Digital Workspace

We are proud to partner with some of the world's leading enterprises and serve 200+ customers across different industry verticals. We have achieved many milestones along the way, including being recognized as a top-10 fast-growth 150 IT company in the Americas by CRN in 2022 and being named one of America's fastest-growing private companies by INC 5000 in 2022. That’s not all! Even CIO Review awarded us as the Most Promising Cloud Migration Company and Artificial Intelligence Solutions Provider in 2022.

About the job:

Title – DevOps/ Observability Engineer (EKS)

Position Type: 4 - 5 Months Contract

Location: Remote

Sourcing Rationale: Observability pipeline design and implementation (OTel, Prometheus, Grafana, Splunk integration). The work involves deploying and configuring open-source and third-party tools on AWS infrastructure. Strong OTel and Kubernetes observability experience.

Workstream Assignment

Observability (primary), Shared Services (secondary — EC2 infra)

Key Responsibilities

• Design unified observability pipeline
• Design cross-account log aggregation and noise reduction strategy
• Implement OTel Collector, Prometheus, Grafana on Golden Cluster
• Configure Splunk HEC integration and CloudTrail centralization
• Enable VPC Flow Logs across all VPCs
• Design and implement alerting framework
• Build operational dashboards (Grafana and CloudWatch)
• Design log retention strategy with S3 lifecycle policies
• Deploy EC2 infrastructure for Splunk and Abbyy

Required Skills

• OpenTelemetry — Collector deployment, OTLP, processors, exporters
• Prometheus — deployment, PromQL, ServiceMonitors
• Grafana — dashboard development, data sources, SSO
• CloudWatch — Logs, Metrics, Alarms, cross-account
• CloudTrail — multi-account, organization trail
• Splunk — HEC integration, log shipping
• Alertmanager — routing, receivers
• Terraform — observability stack modules
• Log management at scale (TB/day) preferred