DevOps Release Engineer

Key Responsibilities

• Own environment readiness across development, test, UAT, staging, and production.
• Implement controlled deployment and configuration-promotion processes.
• Automate CI/CD where supported by CPMP and integration technology.
• Manage secrets, certificates, credentials, variables, and deployment dependencies securely.
• Coordinate CPMP, MuleSoft/API, web, and configuration releases.
• Implement deployment validation, rollback, and recovery procedures.
• Support cutover, go-live, hypercare, monitoring, and incident response.
• Maintain release notes, runbooks, environment inventory, and access controls.

Required Qualifications Experience

• 5+ years DevOps/release engineering.
• Cloud, CI/CD, API integration, and enterprise release management experience.
• MuleSoft deployment experience preferred.

Preferred Experience

• Retail, consumer, loyalty, marketing, customer-data, privacy, or regulated enterprise experience.
• Experience in multi-vendor environments with client and third-party platform teams.
• Agile delivery and structured enterprise governance experience.

Key Deliverables / Outputs

• Role-specific deliverables are completed against agreed acceptance criteria and phase gates.
• Risks, dependencies, assumptions, and decisions are documented and escalated early.
• Implementation evidence and documentation are complete for testing, audit, release, and operational handover.
• Knowledge transfer is completed for Ross and Wipro operational teams.

Success Measures

• On-time delivery of assigned outcomes.
• Quality and compliance with approved Ross requirements.
• Early identification and resolution of blockers.
• Clear documentation, traceability, and audit evidence.
• Effective collaboration across Wipro, Ross, and third-party teams.

Key Stakeholder Interfaces

• Ross business, privacy, marketing, technology, data, security, and program stakeholders.
• Wipro Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams.
• Epsilon and other approved third-party platform teams.
• OneTrust/Ketch support or product teams where applicable.

Governance Working Model

• Participate in relevant daily stand-ups, sprint ceremonies, weekly delivery governance, and phase-gate reviews.
• Follow Ross and Wipro security, privacy, access, confidentiality, and delivery standards.
• Maintain role-specific documentation and evidence.
• Escalate blockers through the agreed Wipro-Ross governance path.

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