Devops Site Reliability Engineer

Role & responsibilities

This role offers hands?on exposure to production systems, cloud infrastructure, databases, and event?driven platforms, while learning how SRE principles are applied at scale.

As part of a globally distributed SRE organization, the intern will also gain exposure to 24/7 operations through guided rotational shifts, supporting real?world reliability and incident management scenarios.

Key Responsibilities

Assist in monitoring and maintaining reliability of cloud?based services and platforms.

Support day?to?day SRE operations including incident investigation, root cause analysis, and post?incident documentation.

Participate in 24/7 rotational shift coverage, under supervision, to support monitoring, alert triage, and operational readiness.

Help build and enhance automation tools and scripts using Python and Shell.

Contribute to observability initiatives using metrics, logs, and traces (Grafana, Prometheus, etc.).

Assist in managing and troubleshooting databases (relational and/or NoSQL) with guidance from senior engineers.

Support reliability and performance analysis for Kafka or event?streaming systems, including basic troubleshooting and monitoring.

Work with Infrastructure?as?Code (Terraform) to provision and validate environments.

Assist with CI/CD pipelines and environment deployments.

• Create and maintain runbooks, dashboards, and operational documentation.
• Collaborate with software engineers and platform teams to improve system resilience and scalability.

Required Qualifications

Currently pursuing a Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Strong fundamentals in Linux/Unix systems and command?line usage.

Basic understanding of networking concepts (TCP/IP, DNS, load balancing).

Familiarity with Python, Shell scripting, or similar languages.

Basic knowledge of databases (e.g., MySQL, PostgreSQL, MongoDB) including queries and schema concepts.

• Willingness to participate in 24/7 rotational shifts as part of a structured learning and support model.
• Good problem?solving skills and eagerness to learn large?scale systems.

Preferred / Good?to?Have Skills

Exposure to cloud platforms (GCP, AWS, or Azure).

Familiarity with Kafka or distributed messaging systems (topics, producers, consumers, offsets).

Basic understanding of database reliability concepts such as backups, replication, failover, and performance tuning.

Awareness of Kubernetes and containerized workloads.

Experience with Git and basic CI/CD concepts (Jenkins or similar tools).