DevOps Supervisor

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers' holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is Allwyn S.A.

We have an open vacancy for a DevOps Supervisor.

Main Responsibilities:

• Lead and grow the DevOps team: day-to-day guidance, mentorship, workload allocation and performance management, and support the wider engineering teams as they adopt shared ways of working.
• Own the team’s technical roadmap across the automation platform, CI/CD pipelines and cross-department automation, translating it into a clear, prioritized delivery backlog.
• Design and implement the repository and pipeline architecture: a common structure with strong standards for version control, code review and approvals, branching and secrets management, keeping shared components, engineering content and customer-specific configuration cleanly separated.
• Build maintain and operate the CI/CD pipelines that take engineering and detection-as-code content from change to production — target validation, automated and domain-specific testing, mandatory approvals, controlled deployment, post-deployment verification, full logging and audit trail, and reliable rollback
• Engineer and evolve the automation platform end to end: develop and maintain playbook and use-case automation through a controlled development-to-production release process, owning the integrations, connectors, authentication and credentials that link the platform to the security stack
• Enable teams to ship independently: build protected workflows and self-service tooling that let detection, engineering and automation owners deliver through the pipeline reliably and without manual bottlenecks.
• Own the reliability of the delivery platform: centrally monitor pipelines, scheduled jobs and deployment drift, drive automated alerting and ticketing, and act as the escalation point for critical automation or pipeline failures.
• Manage the technology lifecycle: track versions, dependencies, compatibility and end-of-support risks, and run controlled update and compatibility testing before rollout.
• Run the delivery cadence: sprint planning, backlog grooming and retrospectives, with clear status, risk and roadmap reporting to management.

Requirements

• 4+ years of hands-on experience in DevOps, automation, systems or infrastructure engineering, with proven experience building, implementing and operating CI/CD pipelines, automation workflows, integrations and development tooling.
• Bachelor’s or Master’s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.
• Strong hands-on experience with DevOps practices and tooling, including Git-based source control, CI/CD, automated build and deployment processes, Infrastructure as Code (IaC), configuration automation and release management. Experience with tools such as Azure DevOps, GitHub, GitLab, Jenkins, Terraform or similar is highly valued; specific tool expertise is not required.
• Strong Linux administration and troubleshooting skills, with the ability to work confidently across operating systems, environments, deployments and infrastructure.
• Strong Python skills, with PowerShell and/or Bash considered a plus, and a solid understanding of REST APIs, system integrations, authentication and event-driven automation.
• Hands-on experience designing and implementing automation, with the ability to turn repetitive operational or engineering processes into reliable, maintainable and scalable automated workflows.
• Good understanding of software development and delivery practices, including version control, branching strategies, code reviews, testing, deployment processes, release management and troubleshooting across development and production environments.
• Experience working with cloud and/or infrastructure environments and understanding of modern infrastructure and deployment concepts is highly valued.
• Leadership experience, either through direct team leadership or ownership of significant technical projects, initiatives or platforms, with the ability to provide technical guidance, mentor team members and drive delivery.
• Comfortable prioritizing competing automation demands across stakeholders and workstreams.
• Uncompromising about engineering quality and change control on anything that ships to production.
• A strategic thinker who connects the team’s technical decisions to the bigger picture.
• Calm under pressure with sound judgement when automation fails, and a strong communicator with management, teams and, where needed, customers.
• Fluency in Greek and English

Nice to have

• Familiar with SIEM/XDR platforms and detection-as-code practices.
• Exposure to a SOAR or security automation platform — playbook design, use-case automation and integrations.
• Exposure to containers and container orchestration (e.g. Docker, Kubernetes) is a plus.
• Agile/Scrum delivery with JIRA and Tempo for sprint and capacity planning.

Benefits

🏋️‍️Friendly and dynamic working environment

🏫 Formal Training And Professional Qualifications Fully Funded✔️ Compensation details are discussed during the initial screening conversation before the interview stage.

⚕️ Private Health Insurance

⚖️Work-Life Balance initiatives

🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball)

👥 A Buddy who will support you with your onboarding