DevOps Support Engineer

Job Title: DevOps Support Engineer

Location: Hyderabad - Remote (initial 2 to 3 week must come to office to get kt)
Fixed shift timing: 5 PM to 2 AM

Key Responsibilities

• Provide day-to-day support for DevOps platforms and services.
• Troubleshoot and resolve issues related to CI/CD pipelines, deployments, and infrastructure.
• Assist engineering teams with deployment, configuration, and automation-related requests.
• Monitor platform health and respond to incidents and service requests.
• Perform routine maintenance, upgrades, and operational tasks.
• Investigate and resolve build, release, and environment issues.
• Create and maintain operational documentation and knowledge articles.
• Participate in on-call and support rotations as required.
• Collaborate with DevOps and software engineering teams to improve platform stability and support processes.

Technical Skills

• Terraform
• Jenkins
• GitHub Actions
• Git
• Linux
• Cloud Platforms (AWS, Azure, or GCP) (AWS preferred)
• Docker and Kubernetes (preferred)