Devops / System/ IT / Infrastrucutre Engineer

We are looking for a DevOps / System / IT / Infrastructure Engineer to manage our hybrid on‑prem and cloud environment, keep our systems secure and highly available, and drive automation and AI-assisted operations across the organization. You will work closely with development, QA, and business teams to ensure robust infrastructure, smooth releases, and fast incident resolution.

Key responsibilities

• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Hands-on administration of servers, desktops, laptops, printers, routers, switches, firewalls, and IP phones in a mixed on‑prem and cloud environment.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Manage and optimize cloud infrastructure on AWS and/or Azure, including compute, storage, networking, security groups, and IAM policies.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Set up, configure, and maintain file servers, VPNs, firewalls, LDAP, and Active Directory/Entra ID for secure access and identity management.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Implement and maintain CI/CD pipelines (GitLab/Jenkins or similar) for application build, test, and deployment automation.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Monitor infrastructure, applications, and networks using modern observability tools; set up logging, alerting, and dashboards for proactive issue detection.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Perform regular OS upgrades, patching, performance tuning, backup, and disaster recovery for critical systems and services.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Troubleshoot and resolve production incidents, perform root cause analysis, and implement long-term fixes to improve reliability.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Collaborate with developers and QA to design scalable environments, improve deployment workflows, and standardize environments across dev, staging, and production.

AI, AIOps, and modern trends

• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Leverage AI-assisted tools (AIOps platforms, AI copilots, log intelligence) to speed up incident triage, root cause analysis, and problem resolution.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Use AI and automation to optimize cloud costs, capacity planning, and resource utilization across environments.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Implement or work with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, ARM/Bicep, etc.) for consistent, repeatable provisioning of infrastructure.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Contribute to the evolution of cloud-native, containerized, and microservices-based architectures (Docker/Kubernetes or similar) where applicable.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Continuously evaluate and adopt DevOps trends such as GitOps, policy-as-code, progressive delivery, and enhanced security automation.

Required Skills And Experience

• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Solid experience in system and network administration, including Windows and/or Linux servers, desktop environments, and core office IT infrastructure.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Hands-on experience with AWS and/or Azure cloud services (compute, storage, networking, IAM, security, monitoring).
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Practical knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions, etc.) and build/deployment automation.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Experience with scripting (Bash, PowerShell, Python) for automation, tooling, and integration with APIs.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Good understanding of security best practices, including firewalls, VPNs, endpoint security, identity/access management, and compliance basics.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, CloudWatch, ELK, or similar).
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Exposure to or strong interest in AI-driven operations (AIOps) and using AI tools to enhance reliability, automation, and support.

Nice to have

• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Experience with Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep, Ansible, etc.).
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Experience with containers and orchestration (Docker, Kubernetes, ECS, AKS, or EKS).
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Background in supporting web, mobile, or SaaS applications in production environments.

Soft skills

• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Strong ownership mindset with the ability to independently drive tasks from start to finish.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Excellent problem-solving and debugging skills, especially under time pressure during incidents.
• p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> Clear communication and collaboration with developers, QA, management, and non-technical teams.