DH Opreations Executive

DH Operations Executive Zepto

Location: Zepto HQ, Sarjapur, Bengaluru | Work from Office

Role Overview

Zepto is looking for a proactive and analytical DH Operations Executive to manage and monitor daily warehouse operations, track key performance metrics, resolve operational escalations, and coordinate with city and warehouse teams.

Key Responsibilities

• Monitor daily warehouse operations and identify process/operational breaches.
• Track key metrics such as Putaway, Unloading, Inventory Hygiene, RTO, Recirculation, and Operational Breaches.
• Handle real-time escalations and drive timely resolutions.
• Conduct basic Root Cause Analysis (RCA) and suggest corrective actions.
• Analyze operational data to identify trends and improvement areas.
• Coordinate with City Teams, Warehouse Managers, Stores, and Central Operations.
• Prepare daily trackers, reports, and operational updates.
• Make regular stakeholder/store calls for follow-ups and closures.

Requirements

• Bachelor's degree in any discipline.
• 1–2 years of experience in Operations, Supply Chain, Logistics, or similar roles. Freshers with strong analytical skills can also apply.
• Good knowledge of MS Excel and Google Sheets.
• Strong analytical, communication, problem-solving, and stakeholder management skills.
• Comfortable working in a fast-paced, calling-intensive environment.

Work Schedule

• 6-day work week
• Rotational shifts: Morning / Evening / Night
• Weekend and public holiday flexibility required.