DIABETIC-EDUCATOR NURSE

Key Responsibilities

1. Diabetes Patient Education

• Provide individual and group education to patients and caregivers on diabetes management and self-care.
• Educate patients on blood glucose monitoring, medication management, insulin administration, and hypoglycaemia prevention.
• Provide guidance on diet, exercise, lifestyle modification, and weight management in accordance with the patient's care plan.

2. Patient Assessment & Monitoring

• Assess patients' diabetes knowledge, self-management skills, and readiness to adopt lifestyle changes.
• Monitor and document blood glucose readings, weight, blood pressure, and other relevant clinical information.
• Identify abnormal findings or potential complications and refer patients to the doctor or appropriate healthcare professional.

3. Insulin & Medication Education

• Educate patients on correct insulin injection techniques, injection sites, storage, and safe handling.
• Reinforce medication compliance and explain the importance of following prescribed treatment plans.
• Identify and report medication-related concerns or difficulties to the attending doctor.

4. Patient Counselling & Follow-Up

• Provide ongoing counselling and support to encourage patients to achieve their diabetes management goals.
• Conduct follow-up calls or appointments to monitor patient progress and adherence to the care plan.
• Support patients in developing practical and sustainable self-management strategies.

5. Diabetes Complication Prevention

• Educate patients on the prevention and early recognition of diabetes-related complications.
• Provide basic education on foot care, wound prevention, eye care, and recognition of warning signs requiring medical attention.
• Escalate any concerning findings to the Nurse Manager or attending doctor.

6. Care Coordination

• Coordinate diabetes care and follow-up appointments with doctors and relevant healthcare professionals.
• Work collaboratively with dietitians, pharmacists, laboratory staff, and other members of the multidisciplinary team.
• Ensure continuity of care between consultations, follow-ups, and other relevant services.

7. Documentation & Reporting

• Maintain accurate and timely documentation of patient assessments, education sessions, counselling, and follow-up activities.
• Monitor patient outcomes and maintain appropriate diabetes education records.
• Prepare relevant departmental reports and statistics as required by the Nurse Manager.

8. Health Promotion & Programme Support

• Assist in organising diabetes awareness programmes, health talks, screening activities, and patient education sessions.
• Support OPD initiatives related to diabetes prevention, health promotion, and chronic disease management.
• Participate in continuous improvement activities to enhance the quality of diabetes education and patient experience.

9. Professional & General Responsibilities

• Maintain patient confidentiality and uphold patients' rights, dignity, and privacy at all times.

• Comply with hospital policies, nursing standards, infection prevention and control requirements, and applicable regulatory guidelines.

• Participate in continuing education, training, competency assessments, and professional development activities.

• Participate in quality improvement and patient safety initiatives within the OPD.

• Perform any other duties assigned by the Nurse Manager, OPD or Management.

• Refer to the Nurse Manager or attending doctor when unsure or when clinical escalation is required.

  Education & Professional Registration

  • Diploma or Bachelor's Degree in Nursing from a recognised institution.
  • Registered Nurse (RN) with the Malaysian Nursing Board / Lembaga Jururawat Malaysia (LJM).
  • Possess a valid Annual Practising Certificate (APC).
  • Post Basic Certificate/Diploma in Diabetes Education, Diabetes Nursing, or related specialty is an advantage.
  • Certified Diabetes Educator (CDE) or equivalent certification is an added advantage.

  Experience

  • Minimum 2–3 years of clinical nursing experience, preferably in OPD, medical, diabetic, or chronic disease management.
  • Previous experience in providing diabetes education, patient counselling, or chronic disease management is preferred.
  • Experience in patient education programmes or health promotion activities is an advantage.