Diesel Service Advisor

We specialize in Heavy, Medium, and Light diesel work. We’re looking for an experienced, motivated Service Advisor who thrives in a fast-paced, high-integrity environment and wants to grow with a forward-thinking team.

Key Responsibilities

• Great and communicate with customers in a professional and empathetic manner
• Accurately write and manage repair estimates using digital platforms
• Coordinate with technicians to ensure clear job documentation and workflow
• Prioritize jobs efficiently to meet promised timeframes
• Follow up with customers regarding approvals, updates, and vehicle status
• Educate customers on recommended repairs and preventative maintenance
• Ensure complete and accurate repair order documentation
• Support parts ordering and job dispatching as needed
• Understanding of Mitchell 1

Qualifications

• 2+ years of experience as a service advisor in an automotive or diesel shop
• Strong knowledge of diesel systems, Sprinter vans, or fleet/commercial vehicles is a major plus
• Proficiency in writing accurate estimates and managing repair orders digitally
• Strong communication and time management skills
• Bilingual (English/Spanish) is a plus but not required

Compensation & Benefits

• Commission Pay: Based on your experience. Everything is negotiable.

Pay: From $20.00 per hour

Work Location: In person