Diesel Technician

Bring Your Experience Into a Shop Built to Support Great Technicians.

Norfolk Power Equipment is growing, and we’re looking for an experienced Diesel / Heavy Equipment Shop Technician to join our Service Team at our Wrentham, MA dealership.

This is not an entry-level position. We’re looking for an experienced technician with strong diagnostic abilities who can take on challenging repairs and see the job through from diagnosis to completion.

You’ll work primarily on Kubota and XCMG construction equipment in our dealership, with access to manufacturer diagnostic tools, technical information, parts support and an experienced service team.

If you’re the technician other people come to when they can’t figure out what’s wrong with a machine, we want to talk to you.

WHAT YOU’LL WORK ON

Our shop technicians work on a wide range of compact and heavy construction equipment, including:

• Excavators
• Compact track loaders
• Skid steers
• Wheel loaders
• Tractors
• Diesel engines
• Hydraulic systems
• Electrical and electronic systems
• Emissions and aftertreatment systems
• Drivetrain and powertrain components
• Attachments and auxiliary hydraulic systems

You’ll work on everything from routine repairs and maintenance to complex diagnostics and major component repairs on Kubota and XCMG equipment.

WHAT YOU’LL DO

• Diagnose and repair construction and agricultural equipment in our dealership
• Troubleshoot diesel engine, hydraulic, electrical and electronic systems
• Diagnose CAN bus, sensor and machine-control issues
• Troubleshoot emissions and aftertreatment systems
• Perform hydraulic testing and pressure diagnostics
• Diagnose machine performance and operational problems
• Perform engine, transmission, drivetrain and component repairs
• Perform hydraulic component and system repairs
• Complete scheduled maintenance and preventative service
• Perform manufacturer warranty repairs
• Use manufacturer diagnostic software, service manuals and technical resources
• Read and interpret electrical and hydraulic schematics
• Accurately identify required parts and repair procedures
• Clearly document diagnostics, repairs, parts and labor
• Perform final testing and quality-control checks before equipment is returned to the customer
• Work efficiently while maintaining a high standard of workmanship
• Maintain a clean, organized and safe work area
• Work closely with Service Writers, Parts and other technicians to keep jobs moving

WHO WE’RE LOOKING FOR

We’re looking for an experienced technician—not simply a parts changer.

The right technician understands that good diagnostics come before replacing parts.

You should be able to take a customer complaint, inspect the machine, perform the appropriate tests, use schematics and diagnostic information, determine the root cause and make the correct repair.

• Previous diesel and heavy construction equipment experience
• Strong diesel engine diagnostic skills
• Strong hydraulic troubleshooting experience
• Strong electrical diagnostic abilities
• Ability to read electrical and hydraulic schematics
• Experience using diagnostic software and electronic service tools
• Understanding of modern emissions and aftertreatment systems
• Experience with engine, drivetrain and major component repairs
• Strong mechanical aptitude and problem-solving ability
• Ability to manage repair jobs from diagnosis through completion
• Good communication and documentation skills
• Ability to work independently while also contributing to a team
• Strong attention to detail
• Own technician hand tools

DEALERSHIP EXPERIENCE IS A PLUS

Previous experience with Kubota or XCMG is a major plus, but it isn’t required.

We’re interested in experienced technicians coming from construction equipment dealerships, equipment rental companies, fleet operations and other heavy-equipment service environments.

If you’ve worked on equipment from manufacturers such as Caterpillar, John Deere, Komatsu, CASE, New Holland, Volvo, Bobcat, Takeuchi, Hitachi, JCB or similar brands, we want to hear from you.

Your diagnostic and repair experience can transfer well to our product lines, and we’ll provide the manufacturer-specific training and resources to help you succeed.

WHY JOIN NORFOLK POWER EQUIPMENT?

Norfolk Power Equipment is a growing, family-operated equipment dealership representing Kubota and XCMG.

We believe service is the backbone of a successful equipment dealership, and we’re continuing to invest in our technicians, facilities, training, tooling and diagnostic capabilities.

Our goal is simple: give good technicians the environment and support they need to do great work.

When you’re diagnosing a difficult machine, you’ll have access to the dealership resources behind you—manufacturer technical information, diagnostic equipment, Parts support, Service support and other experienced technicians.

WHAT WE OFFER

• Competitive compensation based on experience
• Full-time, year-round employment
• Health insurance
• Dental insurance
• 401(k)
• Manufacturer training
• Diagnostic equipment and technical resources
• Well-equipped dealership shop
• Opportunities for continued training and advancement
• Variety of equipment and challenging diagnostic work
• Support from an established Parts and Service Department
• Growing construction equipment product line
• Long-term career opportunity with a growing company

WE WANT A TECHNICIAN WHO CAN FIGURE IT OUT

Anyone can replace a part when someone tells them what failed.

We’re looking for the technician who can determine why it failed.

The technician who knows how to slow down, understand the complaint, check the basics, read the schematic, connect the diagnostic equipment, perform the proper tests and find the actual root cause of the problem.

We value technicians who take pride in their diagnostics, their repairs and the equipment they send back to our customers.

If that sounds like the way you work, we should talk.

BUILD YOUR CAREER WITH NORFOLK POWER

We’re looking for experienced technicians who want more than just another job.

We want people who want to continue learning, become better technicians and be part of building one of the strongest equipment service operations in the area.

JOIN THE NORFOLK POWER TEAM

Do the Right Thing | Teamwork | Financial Strength

Our Success is Based on Our Actions.

If you’re an experienced diesel or heavy-equipment technician looking for a dealership that values technical ability, quality repairs and the people doing the work, apply today and come grow with Norfolk Power Equipment.

Job Type: Full-time

Pay: From $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Diesel Mechanic: 5 years (Preferred)

Work Location: In person