Digital Account Manager

We’re looking for an Account Manager to join our team in a full-time role, working closely with Sales, Presales, Technical and Customer Care Teams to understand client needs and support the development of relevant digital solutions and business opportunities.

The role combines client relationship management with presales activities, including requirements gathering, solution proposals, presentations and identifying opportunities for business growth. It offers hands-on exposure to clients, digital projects and cross-functional teams, with opportunities for continuous learning and professional development.

Main Responsibilities

• Understand client needs and translate them into relevant digital solutions
• Collaborate with Sales, Presales and Technical Teams on solution proposals, scope, deliverables and financial offers
• Support client presentations, demos and other presales activities
• Identify opportunities for promoting digital products and services and supporting business growth
• Build and maintain strong client relationships, following up on account and project status
• Coordinate with internal teams to ensure alignment with client needs and expectations

We know that you will be a good fit for our team, if you...

• Enjoy communicating and building strong client relationships
• Have a genuine interest in digital solutions and understanding business needs
• Are proactive, organised and comfortable managing multiple tasks
• Take ownership of your responsibilities and are willing to learn and grow

Requirements

We would like to talk to you, if you have..

• 0–5 years of relevant professional experience, ideally in Account Management, Presales, Business Development or a related role
• Good understanding of digital projects, such as websites, mobile applications and custom software solutions
• Strong communication, presentation and interpersonal skills
• Good organisation and prioritisation skills, with good knowledge of MS Office, especially Excel and PowerPoint
• Very good command of written and spoken English
• A university degree in Business, Management, Communication, Technology or a related field is desirable, but not required

We would greatly appreciate if you also have the following skills:

• Previous experience in a technology or software development company
• Exposure to technical or commercial proposals, RFPs/RFQs or similar processes
• Familiarity with APIs, integrations or cloud-based solutions
• Previous experience working directly with clients

Benefits

• Competitive salary based on skills and experience
• Continuous learning and professional development
• Direct exposure to clients and real-world digital projects
• Hands-on experience across presales and business development activities