Digital Applications and Customer Service Apprentice

We’re hiring a Digital Applications and Customer Service Apprentice.

We offer:

• 33 days’ annual leave
• Generous employee discounts
• Private healthcare
• A mentor to support you in the workplace
• Training courses to help you grow your skills
• Full training on all in-house and external systems and applications

Hours

Full time: Monday – Friday, 8am – 5pm (30 minutes for lunch)

About the role

Ready to earn while you earn? We’re looking for a motivated and enthusiastic Digital Applications & Customer Service Apprentice to join our team. This role is an excellent opportunity to develop skills in customer service, business administration, and digital technologies, all while working towards a recognised apprenticeship qualification.

This apprenticeship is ideal for someone who enjoys working with people, using technology, solving problems, and delivering excellent customer service.

Day-to-day duties

• Meeting and greeting customers, helping to sign people in and allocate rooms.
• Responding to enquiries and helping with general admin.
• Qualifying calls and transferring to various departments.
• Maintaining records.
• Daily reception duties.
• Working with all of our digital applications.

Essential

• Knowledge of Microsoft Office
• Genuine interest in digital applications
• Enjoys working with people and good customer service skills
• Strong problem-solving skills