Digital Associate (Amazon)

Role & responsibilities

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

Key job responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
• Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
• Maintaining high internal quality of the processes by performing quality audits/verification.
• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.
• Track daily task completion status using recommended tools and provide individual status reports.
• Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Offering remedial instruction in tool usage and other topics as required.
  Requirements:
• Strong command of the English language, including grammar, syntax, and vocabulary.
• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
• Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.
• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required
• Flexibility and Interest to do repetitive tasks is required.
• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Passion for language, technology, and AI advancements.
• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

Preferred candidate profile

Basic qualifications

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English

Preferred qualifications

• Knowledge of Microsoft Office products and applications
• Work in flexible schedule/shift/work area, including weekends, nights, and/or holidays

Note: This is a 1-year contractual position and requires 100% Work From Office (WFO). The role involves rotational shifts, and candidates should be comfortable working in a shift-based environment throughout the contract period.