Digital Communications & Content Creation

Poole Communities Trust

Digital Communications & Content Creation

10 hours per week

Salary: £13.44 per hour

Tuesdays and Thursdays 8.45-1.45pm (Bourne Community Hub)

Fixed term from November 2026 for 20 weeks, with the aim to extend with additional funding.

Role purpose

1. To market Poole Communities Trust to the communities we serve and to our partners and funders, ensuring we communicate clearly and effectively the services we offer.

2. To be part of the wider work of Poole Communities Trust and share in the values of the Trust.

Key relationships

Reporting to: Charity Manager

Other key relationships: Local communities of Bourne, Branksome and Turlin Moor including adults, children and young people, volunteers, colleagues and local community organisations.

Key areas of responsibility

1.Developing and implementing digital campaigns that promote community involvement and raise awareness of key initiatives.

2.Managing social media platforms to engage with followers, advertise events and our offer, respond to enquiries, and amplify the voices of community members, particularly young people and adults.

3.Maintaining a photo and video library for use in marketing campaigns and for reporting back to funders on social impact.

4.Collaborating with colleagues to ensure consistent messaging across all digital platforms. Ensure use of our ‘house style’ for all marketing materials. Brief volunteers on our social media policy.

5.Gathering and analysing data to track engagement metrics and optimise future campaigns.

6. Facilitating online conversations, hosting virtual events, and creating multimedia content (e.g., videos, blogs, podcasts) to encourage community participation.

7.Ensuring inclusivity and diversity in outreach efforts, representing the perspectives of a broad range of community voices.

8.Assisting with community events throughout the year, including themed events and family fun days in each of our three communities. This includes producing marketing materials, engaging with partner organisations to get them involved and undertaking research on the impact of the events. The candidate will also support the organisation of the events, as part of the PCT team.

9.Organising and participating in the front of house rota for our two community centres.

10.Participating in team meetings to ensure good communication and team working across our areas and undertaking training.

11.As the Trust is a small organisation which works very much with a team ethos, the post holder will need to be very flexible and be expected to cover a range of other tasks as required.

12.Post holder will be based at Bourne Community Hub, BH12 4DY with duties across Turlin Moor, Poole and Branksome Centre, BH12 2EA.

Person specification

Strong communication skills, creativity in content creation

Good face-to-face communicator with diverse members of our local communities, including adults and children

Passionate about making a difference to our communities

A team player with a positive attitude who listens and responds positively to feedback and can do the same for others

Ability to write clearly using plain English for use in marketing materials, website, social media posts.

Understanding of digital tools and platforms to foster engagement and growth in online communities.

Willing to train as a First Aider

Willing to undertake safeguarding training

Knowledge of WordPress

Confident, resourceful, and proactive, with plenty of initiative and a problem-solving approach

Able to undertake some weekend and evening work with advance planning

Shows commitment to equality and wants to practically implement this at work

Able to travel between three community hub/areas in Branksome, Bourne and Turlin Moor

Strong IT skills including updating website, crowd funding and updating social media

Can demonstrate a clear understanding of the need to apply the safeguarding policy and procedures

Committed to maintaining confidentiality and data protection

Good at following tasks through to their completion, well organised with good time management

Understanding of the need for professional boundaries

Application

To apply please visit our website for the full job description and person specification: www.poolecommunitiestrust.org.uk

Please send a completed Application Form & Equality and Diversity Monitoring Form from the website to [email protected] by the deadline: Sunday 25 October, 11pm.

Role subject to DBS checks and references, which will be obtained upon a successful application.

Pay: From £13.44 per hour

Expected hours: 10.0 per week

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: In person