Digital Communications Assistant

Contract Type: This is a Fixed Term Contract lasting until 31st March 2027.

Hours: 37.5 hours per week (hours are worked to meet the requirements of the role and some evening and weekend work will be required).

About Us

Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.

We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.

About the Role

This role will support the Sales and Marketing team with the delivery of digital, marketing, social media, website and communications activity across Norwich Theatre, its shows, events, commercial activity, Creative Engagement, Learning, Development and wider organisational priorities.

Main Purpose of the Role

• Support the delivery of social media activity for shows, events, campaigns, commercial activity and organisational priorities.
• Support community management by engaging with relevant artists, producers, partners, stakeholders and audience accounts.
• Help maintain a shared content calendar across social media, website, email, press and campaign activity.
• Assist with content planning for major campaigns, including pantomime, family shows, commercial activity, Creative Engagement, Learning and Development.
• Support the coordination of communications activity across shows, announcements, events and organisational moments.
• Support in the writing and creation of web content, including blogs, opinion pieces and content for use on social channels.
• Support social media reporting, including identifying strong-performing content and useful engagement trends.

About You

Candidates will have experience with website content management systems, a good understanding of social media platforms and experience of drafting/scheduling content in a professional, organisational, voluntary or campaign setting. You will be enthusiastic, dynamic and motivated, with a desire to learn and develop, and will have strong writing and proofreading skills with a careful approach to accuracy.

Please refer to the attached role description for further details and the full person specification.

Closing Date: 27th August 2026
Interview Date: 4th September 2026