Digital Content Administrator

Business Overview

SecretSales.com iss a new destination retail platform for our brand and retail partners to clear down excess inventory in a profitable brand-enhancing way.

The innovative proposition enables brands & retailers to create a cleaner exit strategy for off-price inventory whilst removing a significant percentage of the challenges faced today when dealing with traditional eCommerce businesses - namely having to physically deal with inventory.

Secret Sales offers a unique proposition in the market and has already gained significant traction based on a formula of curating products into an eCommerce style experience whilst having all products shipped directly to consumers by the suppliers. We can trade product and stock instantly and in an agile fashion, without compromising on the quality of the available product, or on the customer experience.

Partner Services within Secret Sales is responsible for managing all aspects of integrations, marketplace platforms, product onboarding, and the technical relationship with our Partners, which could be anything from a small boutique fashion brand, to one of the world’s biggest retailers.

What are we looking for?

Based on our rapid growth, we are now looking to secure additional team members to our fast growth business.

As a Digital Content Administrator, you’re part of the lifeblood of Secret Sales, sitting within the Partner Services Division. Your role is focused on owning the launch of new product content for the site, specifically new product packages (largely new apparel, footwear and accessories) and all the associated activities that go alongside that, for our portfolio of Brand and Retail partners.

The role is critical to the success of the business, with conversion rates being significantly affected by the quality of the data associated with new product.

Your key responsibilities include liaising with our Brand and Retail Partners to ensure a timely onboarding of products, coordinating resources and activities both internally and externally to achieve the quickest possible onboarding time of new site product, ensuring, at all times, our Partners’ experience of working with Secret Sales is world class.

Who are you?

You are a motivated self-starter, someone who thrives in a startup environment where you understand the impact of your actions both positively and negatively on the business around you. You may come from any walk of life – university-educated, self-taught, or just someone with a passion to learn about ecommerce, retail, trading and marketplace.

Having a keen eye for detail is critical, with a large amount of your time focused on checking over new product data, and ensuring it is meeting and exceeding our standards are a business.

More generally, a keen interest in retail (particularly fashion), with a view to pursuing a career in e-commerce or project management are all traits that would make this role suitable for you.

Roles & Responsibilities

The key R&Rs of the role are:

• Approvals of new products in our product approval system, MCM (no experience required)

• Working with Digital Content Executives and the Team Lead on prioritization of Brands and product approvals

• Working closely with the category trading managers to understand the pipeline of products due to be received

• Training new Partners’ on the process of onboarding new product

• Enhancing and enriching the product data

• Assisting and providing recommendations to Brands and Retailers in the ongoing management of product data

• Providing ongoing product support internally

You will have direct contact with some of the worlds’ biggest brands and retailers as part of this job, requiring an element of customer facing interaction on a daily basis

Requirements

• Eye for detail

• Analytically outstanding, someone that is comfortable using and managing data, preferably product data

• Strong Excel/spreadsheet skills

• Excellent communication skills and can manage the expectations of peers and customers effectively.

• An interest in Retail, specifically Fashion

• Self-starter who wants to make a difference to a rapidly growing business

• (Non-Essential) Spanish or Dutch language skills

• (Non-Essential) Knowledge of Marketplace, PIM or E-Commerce systems

Please note: if you believe you do not meet all the requirements of this job description, do not let that put you off making an application.

We are an open minded and equal opportunities employer, and some of our best people have come from diverse working backgrounds.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee discount
• Private dental insurance
• Private medical insurance
• Sick pay
• Work from home

Work Location: Remote