Digital Content Assistant

Who you are

• Educated to degree level
• 1+ year experience working in Digital/E-commerce and specifically with a CMS (Contentful a plus)
• Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
• Ability to prioritise tasks and manage own time is imperative
• Highly organised, with strong attention to detail
• Genuine, patient, malleable, enthusiastic, and positive attitude
• An innovative, limitless thinker and problem solver
• Eager to learn and values continued self-development
• While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed

What the job involves

• As Digital Content Assistant, you will help bring Charlotte Tilbury’s magic to life online. Supporting new product launches, brand activations and day-to-day updates, you’ll ensure content is accurate, engaging and built on time
• Working closely with Digital Content and E-commerce Trade teams, you’ll help create inspiring customer journeys that drive commercial performance
• Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content
• Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations
• Work with the Digital Translation team to ensure designated site and app areas are localised for international markets
• Execute daily updates to the app home and shop pages, across all locales, ensuring content is commercial and engaging
• Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time
• Support the creation of landing pages aligned with campaign and business requirements
• Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy
• Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed
• Collaborate with the eCommerce Trade team to help optimise content for commercial performance
• Who you will work with:
• Digital Content Team, Digital Department etc

Benefits

• Generous staff discount
• Generous product gifting
• 25 days holiday plus bank holidays
• Hybrid, flexible working
• Dog friendly office on Monday and Fridays
• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution