Digital Content Creator I

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Digital Content Creator I

Location

Cleveland

Facility

Remote Location

Department

Center for Consumer Hlth Info-Marketing

Job Code

T97770

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Digital Content Creator I, you will provide daily written content by developing weekly assignments that focus on a specific type of health-related content for a dedicated section of the Cleveland Clinic website. In this role, you will create trustworthy, easy-to-understand health information that aligns with Cleveland Clinic’s standards for accuracy and clarity. You will collaborate closely with SEO, operations, and graphics teams, as well as partners across Marketing & Communications and departments throughout Cleveland Clinic to ensure content is optimized, engaging, and clinically sound.

A caregiver in this role works remotely, Monday through Friday, from 8:00 a.m. – 5:00 p.m. with flexibility.

Minimal travel is required, limited to one team retreat per year.

A caregiver who excels in this role will:

• Write accurate, high-quality medical content that’s consistent with Cleveland Clinic’s brand voice.
• Research health topics and/or interview clinical sources.
• Translate complex medical and scientific information into accessible and comprehensive language for patients and the general public.
• Understand style guides and SEO keyword best practices.
• Consistently meet writing deadlines.
• Incorporate edits from subject matter experts, including medical reviewers, into finished copies.
• Seek out and engage regularly with peers, creating an environment of exchange and learning. Openly share successes and failures to promote the group’s collective learning.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• One year of experience writing, editing, researching and preparing material for publication
• OR High School/GED and five years of experience
• OR Associate’s degree and three years of experience
• Experience with Microsoft Office suite
• Understanding style guides and SEO keyword best practices
• Ability to manage multiple competing priorities with an ability to prioritize, solve problems and set expectations

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree in Communications, Journalism, Public Relations, Digital Marketing, English, healthcare or closely related field
• Healthcare experience
• Medical writing experience and editing experience
• Experience digesting complex medical information and sharing it for a 7th to 8th grade reading level
• Experience reading medical literature and translating it to an audience

Physical Requirements:

• Ability to do computer work for extended periods.
• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment if required at a hospital location assignment.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.