Digital Core - Oracle Utilities Functional Consultant/Manager (CCS / CC&B)

Let there be CHANGE

Ready to fast-track your career? Ready to solve complex problems? Advance your skills? Deliver next-generation technology solutions? Join Accenture and help transform leading organizations and communities around the world. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things. Let’s create something together.

You can enjoy:

• Comprehensive Medical (24-hour worldwide) coverage, including your spouse/ life partner and children!
• Dental insurance, Life insurance, Total and perm disability, accidental death & dismemberment insurance!
• Vision care benefits, Health check, Housing benefits!
• Purchase of Accenture stocks at attractive discount!
• Reimbursement of Professional Membership costs
• Professional training and career advancement opportunities!
• Valuable project exposure for different technologies and industry domains!

When you work with us, change becomes the most dynamic, powerful source of progress you have!

Job duties of this Role:

• Engage with client leadership, delivery leads, and stakeholders across different geographies.
• Provide Oracle Utilities CC&B and CCS functional expertise to drive solution design and delivery, while maintaining strong client engagement.
• Act as a subject matter expert in Oracle Utilities CC&B/CCS across areas such as Customer Information System (CIS), Billing, Rates, Payments, Credit & Collections, Customer Service, and Meter-to-Cash processes.
• Gather and analyze business requirements, design functional solutions, and recommend process improvements that enhance operational efficiency and reduce costs.
• Lead workshops, requirement sessions, solution demonstrations, and support business process transformation initiatives.
• Understand utility industry business processes, including regulated and deregulated market environments, tariff structures, billing operations, customer service, and market transaction lifecycles.
• Contribute to large-scale transformation and implementation programs by defining business and technology solutions aligned with client objectives.
• Collaborate with technical teams to ensure successful configuration, integration, testing, and deployment of Oracle Utilities CC&B/CCS solutions.

Come JOIN US if you have:

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.
• Minimum 5+ years of hands-on experience in Oracle Utilities Customer Care & Billing (CC&B) and/or Oracle Utilities Customer Cloud Service (CCS).
• Candidates with more extensive experience will be considered for senior positions.
• Proven experience in at least 2-4 full lifecycle Oracle Utilities CC&B or CCS implementation, upgrade, or transformation projects.
• Strong functional knowledge of Oracle Utilities CC&B/CCS modules
• Experience in requirements gathering, solution design, system configuration, testing, training, and production support.
• Strong understanding of utility industry business processes and customer operations.
• Experience working with cross-functional teams and managing stakeholder relationships across business and technical organizations.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to facilitate workshops and communicate complex solutions clearly.
• Project delivery experience in Agile and/or Waterfall environments.
• Ability to work independently and effectively in a global, distributed team environment.
• Experience with electric, gas, or water utility clients.
• Experience in cloud migration or transformation projects involving Oracle Utilities CCS.
• Familiarity with system integrations, APIs, and utility ecosystem applications.
• Oracle Utilities CC&B and/or CCS certifications are advantageous.