Digital Delivery Office Lead

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe architecture is more than designing buildings, it’s about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of our Architecture practice at HDR, you’ll contribute to the design and delivery of spaces and experiences that advance community well-being around the world. From healing environments and learning spaces to research labs and civic landmarks and infrastructure, your work will directly influence how individuals experience the world around them. We bring together architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration. From championing design excellence with an emphasis on resilience and sustainability to pioneering innovative building technologies, your contributions will leave a lasting impact on the built environment. This isn’t just a job, it’s a chance to drive meaningful change and help define the future of our communities.

HDR is looking for a Digital Delivery Office Lead to join our Architecture practice in Charlotte, NC. On a day-to-day basis, this individual will be expected to:

• Provide direction for the Digital Delivery Coordinators and Specialists, along with managing the digital model environment and deliverables at the project level.
• Possess an advanced understanding of how all disciplines interact and construction documents are produced.
• Work directly with the Project Manager to assist the Coordinators and Specialists to generate and maintain the Digital Delivery Plan (DDP) and project initiation procedure, establishing the server infrastructure, discipline models, and digital deliverables outlined in the project scope.
• Execute digital deliverables and supporting production teams throughout the complete lifecycle of projects.
• Provide technical support, while communicating the deliverable schedule to the project team.
• Maintain quality; this individual will monitor the model health and coordination processes of the project, from the planning phase thru issue of construction documents.
• Execute these tasks autonomously and also mentor and provide guidance to other team members.
• Oversee and contribute to the development and maintenance of the Digital Delivery Plan (DDP).
• Monitor and oversee the establishment of the document management system and help maintain the server infrastructure for multi-discipline projects.
• Ensure the team has the appropriate software, versions, access, and training needed to execute the project requirements.
• Generate and maintain model setup including project information, coordinates, scales, orientations, scope boundaries, match-lines, views, sheets, and general models, to accommodate the disciplines and project requirements.
• Monitor and maintain company standards and model health.
• Host Digital Delivery coordination meetings with the Digital Design team to ensure optimal quality control through Design Reviews and 3D Coordination processes.
• Communicate, coordinate, and compile all project digital deliverables and exchange process at predetermined milestones.
• Project archiving at submittals and closeout.
• Engage in close and effective communication and presentations with HDR management, production staff, and clients.
• Mentor staff to help develop their skillsets.
• Provide guidance for Project Managers to support project needs.
• Engage with other Digital Delivery Leads to provide support and guidance.

Preferred Qualifications

• Experience in Healthcare, Science, Technology, and/or Civic facilities
• Previous experience with an architectural/engineering or engineering consulting firm
• Experience and/or interest in sustainable design/LEED
• Preference is given to local candidates
• An attitude and commitment to being an active participant of our employee-owned culture is a must

Required Qualifications

• Technical degree or a combination of education and relevant experience
• A minimum of 5 years digital design (BIM element authoring) and 5 years digital delivery (model management) experience
• Comprehensive understanding of all discipline relations and operations of building systems
• Advanced skillset of 3D design software and document management infrastructure
• Advanced skillset of 3D Coordination tools
• Advanced skillset of Microsoft Office products and communication tools
• Familiar with industry standards and practices, along with discipline codes and specifications
• Familiar with basic automation and programming applications for efficiencies
• Familiar with 3D design software add-ins and supporting applications
• Familiar with content creation and management concepts
• Superior client service, communication, and presentation skills are essential
• Demonstrate strong analytical and problem-solving skills to effectively serve as a first line of technical support
• Excellent communication skills, attention to detail and leadership traits are essential
• Must have strong organizational skills to establish priorities between technical support requests and project work
• Must be enthusiastic, energetic, and an excellent work ethic

What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location: United States-North Carolina-Charlotte Industry: Architecture Schedule: Full-time Employee Status: Regular BusinessClass: Health ARC Job Posting: Apr 20, 2026

At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer (https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.