Digital Design Support Lead

JOB REQUIREMENTS: Digital Design Support Lead Job Locations

US-MN-Minneapolis | US-WI-Milwaukee | US-MA-Boston | US-DC-Washington

| US-CA-San Francisco | US-CA-Santa Monica Job ID 2026-3483 Category

Digital Practice Position Type Regular Full-Time # of Openings 1 Posted

Date 3 hours ago(9/2/2026 11:54 AM) Remote No Overview: Are you

passionate about BIM and energized by helping project teams work smarter

and faster? HGA is seeking a Digital Design Support Coordinator to join

our Digital Practice Group and play a pivotal role in supporting

architectural and engineering teams across the firm. This role reports

to the Director of Digital Design - Operations and works closely with

architects, engineers, and Digital Practice peers nationally. This

position is ideal for someone who thrives in a collaborative, fastpaced

environment and enjoys solving realworld digital workflow challenges.

Your work will directly improve project delivery by reducing friction,

reinforcing standards, and ensuring teams can confidently use the right

tools at the right time. Key responsibilities: Serve as a frontline

digital support resource for architectural and engineering teams,

providing timely troubleshooting and guidance across tools such as

Revit, ACC/BIM 360, Dynamo, and related platforms Resolve software,

standards, and workflow challenges to keep project production moving

efficiently and consistently Reinforce HGA's digital standards by

helping teams apply the right tools and workflows at the right time

Deliver support through ticketbased requests, Zoom, and Microsoft Teams,

ensuring clear communication and practical, actionable solutions Reduce

friction in project delivery by identifying issues quickly and enabling

teams to work with confidence and accuracy Beyond the day-to-day: This

role is a key contributor to proactive, datainformed enablement across

the firm. You will help monitor and interpret internal dashboards-such

as ticket trends, Kinship insights, and Guardian data-to identify

emerging issues, anticipate project needs, and shape targeted training

topics. You'll also participate in HGA's internal "digital water

cooler" (Viva Engage), helping surface, validate, and elevate effective

userdriven solutions. This position sits within a clear and intentional

career path for technology professionals at HGA, offering opportunities

to grow from handson technical support into advanced specialist roles,

leadership positions, or firmwide digital strategy work. Travel is

minimal and may include occasional collaboration with DPG peers,

conference attendance, or... For full info follow application link. HGA

is an equal opportunity employer; applicants are considered without

discrimination with regard to race, color, religion, sex, national

origin, age, disability, veteran status or other statuses protected by

state, local or other applicable laws. This policy extends to all

aspects of employment, including recruitment and hiring. \\\\\*

APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/44453B4F5A9A4179