DIGITAL DESIGNER L4

Job Description

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters

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DO :

• Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns

• Detect bug issues and prepare file defect reports and report test progress

• No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA s and norms

• Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders

• Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

• Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

• Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

• On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository

• Updates of accurate efforts in eCube, TMS and other project related trackers

• Timely Response to customer requests and no instances of complaints either internally or externally

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Deliver 1.

 Understanding the test requirements and test case design of the product

 Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros

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 Execute test cases and reporting

 Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

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Mandatory Skills: Service Design

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Experience: 8-10 Years

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.