Digital Documentation

Job Requirements At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

• Develop and implement a digital documentation strategy and roadmap supporting Commissioning and Service operations.
• Design, optimize and maintain digital documentation workflows to improve efficiency, standardization, traceability and accessibility.
• Configure, manage and optimize digital checklists and electronic forms using platforms such as TrueContext and ProntoForms.
• Develop and maintain automated documentation workflows, including document creation, review, approval, distribution, revision notifications and status tracking.
• Execute the digitalization of key technical documents, including Maintenance Field Instructions (MFI), RAMS, lifting plans and operational procedures.
• Ensure appropriate version control, data integrity and digital document governance.
• Support integration of documentation workflows across enterprise systems, including TrueContext, ServiceMax, Smartsheet, MTA and Customer Portals.
• Contribute to the development and implementation of Content Management Systems (CMS) and knowledge management solutions.
• Identify and implement opportunities to apply AI/ML technologies to document retrieval, automated quality checks, reporting and workflow optimization.
• Develop or provide technical support for internal digital tools and applications supporting documentation processes.
• Collaborate with Engineering, EHS, Field Operations, Factory and IT/Digital teams to align digital solutions with operational requirements.
• Provide training, technical assistance and troubleshooting support to field technicians and internal stakeholders.
• Ensure digital documentation solutions incorporate EHS, quality and regulatory compliance requirements.
• Support continuous improvement and adoption of digital documentation tools across Commissioning and Service operations.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

• Engineering, Information Technology, Computer Science or equivalent technical background.
• Experience in digital documentation, workflow automation, digital transformation or business process optimization.
• Experience implementing or administering digital forms, electronic checklists or workflow management platforms.
• Knowledge of Electronic Document Management Systems (EDMS), document lifecycle management and digital governance.
• Experience designing and improving automated workflows, including approval processes, notifications, revision tracking and document distribution.
• Understanding of system integration principles, data consistency and information flow between enterprise applications.
• Ability to translate business and operational requirements into practical digital solutions.
• Experience coordinating with IT teams, engineering stakeholders and operational users.
• Strong analytical, troubleshooting and process improvement skills.
• Ability to manage digital solutions independently and support user adoption.
• Good written and spoken English.

It is also good to have following skills or experience:

• Hands-on experience with TrueContext, ProntoForms, ServiceMax, Smartsheet or similar enterprise platforms.
• Experience with Power Automate, Power Apps, SharePoint or comparable workflow automation technologies.
• Experience integrating enterprise applications using APIs, connectors or middleware.
• Knowledge of Content Management Systems (CMS) and knowledge management solutions.
• Familiarity with AI/ML applications for document classification, information retrieval and automated document quality checks.
• Experience developing internal tools or low-code/no-code applications.
• Previous experience in energy, wind power, industrial commissioning or field service operations.
• Knowledge of EHS documentation requirements and engineering compliance processes.
• Experience delivering technical training and supporting digital tool adoption.