Digital Enablement Consultant

Objective:

• Drive digital initiatives and technology solutions that support the Agency and Financial Advisory distribution channels.
• Partner with business stakeholders, technology teams, and vendors to deliver enhancements to internal tools and applications, improve user experience, and support business objectives.

Key Responsibilities:

• Support digital transformation initiatives and enhancement projects across the distribution business.
• Gather, analyse, and document business requirements for new capabilities and system improvements.
• Manage project activities including planning, coordination, testing, implementation, and post-launch support.
• Partner with business stakeholders, technology teams, and vendors to facilitate the delivery of digital solutions.
• Conduct user engagement sessions, training, and feedback collection to support the adoption of new tools and enhancements.
• Coordinate ongoing enhancements, maintenance, and governance activities for internal applications.
• Monitor project timelines, issues, risks, and dependencies, and provide updates to relevant stakeholders.
• Support vendor management, budget tracking, and administrative activities where required.

Requirements:

• Degree in Business, Information Systems, Technology, or a related discipline.
• Relevant experience in project management, business analysis, digital enablement, or technology delivery.
• Strong stakeholder management and communication skills.
• Ability to coordinate multiple initiatives and work effectively with cross-functional teams.
• Experience within the insurance or financial services industry would be advantageous.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ABOUT AIA

For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.

As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.

JOIN US

At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.

AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!