Digital Marketing & E-Commerce Operations Supervisor

• Supervise and coordinate the daily work of the existing digital marketing and e-commerce team.
• Assign and track tasks, priorities and deadlines.
• Follow up with team members proactively and ensure work is completed on schedule.
• Review completed work rather than simply accepting that a task is "done."
• Identify delays, problems and underperformance and take appropriate follow-up action.
• Maintain a clear task-management and reporting system showing responsibilities, deadlines, status and results.
• Provide concise daily and weekly updates to management covering completed work, pending tasks, overdue items, problems and matters requiring management decisions.
• Coordinate activities across Amazon, Noon and other e-commerce platforms.
• Monitor digital marketing activities including SEO, paid advertising, marketplace advertising, content, listings, promotions and campaign performance.
• Review marketplace performance, including sales trends, advertising performance, inventory availability, pricing, listings and promotional opportunities.
• Coordinate with graphic designers, marketplace executives, SEO/digital marketing staff and other team members.
• Identify operational or marketing problems before they become serious and propose solutions.
• Handle routine operational issues independently and escalate important commercial or strategic decisions to management.
• Help improve internal processes, reporting, accountability and overall team productivity.

Desired Candidate Profile

• 4–8+ years of relevant experience in digital marketing, e-commerce, or marketplace operations.
• Strong hands-on experience with Amazon Seller Central and/or Vendor Central.
• Amazon PPC and advertising experience is a major advantage.
• Hands-on Amazon Advertising/PPC experience is a major advantage, including Sponsored Products, Sponsored Brands and Sponsored Display, campaign optimization, keyword targeting, bids/budgets and ACOS/ROAS analysis.
• Previous team leadership or supervisory experience is strongly preferred.
• Good understanding of digital marketing, e-commerce, and performance analytics.
• Strong organizational, problem-solving, and follow-up skills.
• Good Microsoft Excel and reporting skills.
• Excellent spoken and written English.
• Ability to manage multiple tasks, ensure accountability, and work independently.
• Must be willing to work full-time on-site in Dubai. UAE-based and overseas candidates willing to relocate may apply.

Education

A Bachelor's degree in Marketing, Business, E-commerce, Management, or a related field is preferred. Relevant practical experience will also be considered.

Preferred Skills

• Experience with Noon marketplace operations and advertising.
• Knowledge of Google Ads, Meta Ads, SEO, Shopify, Google Analytics, and performance marketing.
• Ability to evaluate team performance, verify deliverables, and supervise technical specialists effectively.
• Previous experience managing a digital marketing/e-commerce team, assigning tasks, tracking deadlines, and ensuring accountability is strongly preferred.