Digital Operations Associate

About the role

Wonderspire is an education technology company building a learning and parenting ecosystem for children and families.

Digital Operation Associate role is to supports internal operations, human resource, documentation, workflow improvement, and reporting.

Responsibilities:

• Assist in preparing SOPs, checklists, workflow documents, and internal guides
• Support CRM updates, customer data organisation, and reporting
• Assist in basic sales tracking, payment tracking, cashflow tracking and operational dashboards
• Use AI to optimise human resource and business administration process
• Support internal training materials and team documentation
• Help organise company files, processes, and knowledge base
• Use AI tools to improve SOP writing, meeting summaries, workflow documentation, and reporting

Suitable for candidates interested in:
Operations, administration, HR support, project coordination, business systems, reporting, and startup management.