Digital Product Manager

About the role
As a Digital Product Manager, you will play a key role in shaping and delivering digital products that enhance the experience of CBUS members and employers. Working within the Digital & Member Experience team, you will help define product strategies, manage priorities and partner with cross-functional teams to deliver digital solutions that create value for members.
This is an exciting opportunity for a product professional who is passionate about member-centric design, digital innovation and data-driven decision making. You will be instrumental in identifying opportunities, optimising digital journeys and driving product outcomes that improve member engagement, satisfaction and operational efficiency.

Key Accountabilities

• Develop and execute digital product strategies, roadmaps and enhancement initiatives aligned to member and business objectives.
• Lead product discovery activities using customer insights, analytics and stakeholder feedback to identify opportunities and prioritise improvements.
• Manage and refine product backlogs, supporting agile delivery, testing, releases and continuous optimisation.
• Collaborate with Design, Technology, Analytics and business teams to deliver seamless end-to-end digital experiences.
• Monitor product performance, define success metrics and drive continuous improvement through data-led decision making.

What will you bring?

• Experience in digital product management, product ownership, business analysis or a similar product-focused role.
• Strong understanding of digital products, customer journeys, UX principles and customer-centered design practices.
• Experience using data, analytics and customer insights to inform product decisions and optimise performance.
• Experience working with delivery partners to plan, build and launch new digital features.
• Exposure to agile delivery methodologies, backlog management and tools such as Jira, Confluence and analytics platforms.
• Excellent stakeholder management, communication and collaboration skills with a passion for delivering customer outcomes.

Belong at CBUS
We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We’re looking for people of all genders, races, nationalities, orientations and of all abilities to join us.
  
We’re keen to hear from you
If you've read through the requirements of this role and you feel like you haven’t fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via [email protected]
Like to know more about working with CBUS? Listen to some of our videos with members of the CBUS team on our website, cbussuper.com.au/careers

Applications Close: 25 August 2026
This is a permanent full time position based in Melbourne.
Agencies, please note: All CBUS vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners. Thank you.