Digital Program Manager

The Digital Business Program Manager is responsible for managing medium-to-large-scale cross-functional technology programs enabling business transformation and value realization. This individual is responsible for working with the business and technology leaders to develop outcomes based program roadmaps and manage the delivery of it.

Major Responsibilities

Work with various project stakeholders to define program and project(s) scope, requirements and outcomes. Partner with the business stakeholders as needed to shape business cases with clear value metrics. Manage the relationship with project team and stakeholders. Coordinate with cross functional teams – including software development teams, business owners, security experts, and external partners to deliver on program goals.

Assist or lead planning and execution of testing sessions as needed. Ensure successful completion of assigned programs within the budgeted time and cost constraints; makes certain that deadlines are met, and milestones are properly set and communicated. Ensure resource availability and allocation.

Measure project performance using appropriate systems, tools and techniques. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Create and maintain comprehensive project documentation.

Create, manage and communicate effective plans, and deliver clear updates to all stakeholders. Contribute to the maturity of Program Management discipline.

Minimum Job Requirements Education Bachelor’s degree in information systems or related field, or equivalent work experience.

Certification / License PMP

Work Experience 8 plus years of large-scale project and program management and a background in implementing AI & Agentic AI based solutions.

Knowledge / Skills / Abilities

• Proven track record of successful planning and leading large technology initiatives with ownership across Scope-Schedule-Budget & Quality of outcomes.
• Experience with implementing multi-year, large and complex technology initiatives in manufacturing industry.
• Working knowledge of IOT based data capture and leveraging data to drive insights, decisions and transformative customer experiences.
• Experience and expertise with leveraging AI, Gen-AI and Agentic AI in delivering transformative end2end scalable experiences
• Demonstrated ability to deliver results while working on multiple projects simultaneously, balancing priorities, timing and quality of outcomes.
• Demonstrated success in influencing people and teams who are not direct reports.
• Strong verbal/written communication skills.
• Confident and self-motivated individual, with a dedicated approach.
• Strong ability to prioritize focus on initiatives by negotiating priorities based on business value and deliver in a high-paced environment.
• Ability to learn new technology applications and process techniques quickly.
• Working Knowledge of Waterfall and Agile Life Cycles methodologies.
• Experience leverage JIRA to plan and manage work.

Preferred Job Requirements Education Program Management & Change Management

Certification / License Work Experience Agile Program Management certification preferred but not required

• Experience with managing large transformations with AI infused transformative solutions.
• Experience in building and managing Roadmaps and Program Schedule in Jira or similar project management tools.
• Experience with leading Customer Experience End to End Journey Mapping.
• Experience with large Data and Integration Projects.

Knowledge / Skills / Abilities Ability to read and provide insight to journey maps