Digital Project Manager(Night Shift)

What will you do?

• Oversee the tracking of customer campaign deployment plans for Email and SMS.
• Adapt and apply the delivery approach to meet project objectives and client business drivers.
• Establish and maintain project communications and schedules.
• Identify and manage project issues and resolutions.
• Clarify and communicate project objectives and success criteria.
• Liaison between the marketers and the execution team. Day-to-Day point of contact for projects, for both internal and client stakeholders.
• Analyze campaign performance and suggest improvements.
• Ensure Emails & SMS deliverables follow industry best practices & brand compliance.
• Analyze campaign requests, brief, and oversee work with internal and external stakeholders & ensure timely and quality delivery.
• Recommend measures to improve work process methods to ensure the highest quality work output possible.
• Ability to comprehend problems and articulate solutions in a way that is wholly aligned with the business strategy and easy to understand for clients.

What will you need?

Must have skills

• 6+ years of overall experience with 2-3 years of relevant experience in email/SMS marketing and other channel deployment or campaign management.
• Excellent written and oral communication skills with the ability to effectively and efficiently communicate at all levels of the organization and onshore stakeholders.
• Should have good knowledge of audience targeting and segmentation.
• Should have prior work experience with US/UK/APAC/EMEA clients in a similar domain.
• Knowledge of email marketing/data base marketing Tool
• Proficient in reporting and analysing campaign performance.
• Strong project management skills. Be able to manage multiple projects at the same time.
• Proven ability to manage and multi-task per assigned timelines in a fast-paced environment.
• Must have excellent relationship-building skills.
• Should be an excellent team player.
• Working expertise with Windows OS, MS Excel, and MS Word is required.

Good to have skills

• Prior experience working on Marketing Automation and Cross Channel Campaign management software like UNICA, SFMC, MARKETO, SAS or SAP CRM will be a huge plus.
• Proficient with Excel macros/pivot tables
• Data Handling and Analysis
• Knowledge of HTML/CSS; any marketing automation tool is a bonus.