Digital Sales Representative — B2B SaaS

About Carrotsuite

Carrotsuite is a cloud-based business management and ERP software company helping businesses manage their operations, finance, people, customers and workflows from one platform.

Our solutions serve businesses across industries including real estate, construction, healthcare, logistics, retail and other growing organizations.

We are expanding our sales team and are looking for a highly motivated Digital Sales Representative to manage and convert leads generated through our advertising, website, WhatsApp and social media channels.

About the Role:

As a Digital Sales Representative, you will be responsible for managing inbound prospects from their first enquiry through qualification, product demonstration, follow-up, proposal and payment.

This is a sales role, not a customer service or social media management role.

You will be expected to respond quickly to new enquiries, understand the prospect's business, determine whether Carrotsuite is a good fit, conduct or coordinate product demonstrations, handle objections, follow up persistently and ultimately convert qualified prospects into paying customers.

You will work closely with our Business Development Representatives, who will research important accounts, identify additional decision-makers and create additional touchpoints to increase the probability of conversion.

Key Responsibilities:
Lead Management

• Respond quickly and professionally to leads generated through Facebook, Instagram, WhatsApp, website forms, Google and other digital channels.
• Manage leads through WhatsApp, phone, email and other appropriate communication channels.
• Understand the prospect's business, industry, size, operational structure and needs.
• Ask effective qualification questions.
• Determine whether the prospect is a suitable Carrotsuite customer.
• Record all relevant information in the CRM.

Sales Conversion

• Schedule and conduct or coordinate product demonstrations.
• Present Carrotsuite's solutions based on the prospect's specific business needs.
• Explain relevant features, benefits, pricing and implementation options.
• Handle objections around price, implementation, switching systems and other concerns.
• Follow up consistently after demonstrations.
• Follow up on proposals, quotations and negotiations.
• Re-engage prospects who stop responding.
• Work toward converting qualified opportunities into paying customers.

Opportunity Development

• Identify high-value opportunities that require additional research or stakeholder engagement.
• Work with BDRs to identify CEOs, founders, finance managers, operations managers, HR managers, IT personnel and other relevant stakeholders.
• Provide BDRs with information needed to develop important accounts.
• Coordinate multi-channel follow-up on strategic opportunities.
• Escalate complex opportunities to senior sales personnel when necessary.

CRM & Reporting

• Maintain accurate lead and opportunity records.
• Record conversations, meetings, proposals, objections and follow-up activities.
• Maintain a structured follow-up schedule.
• Report on lead conversion, demos, proposals and sales.
• Identify recurring objections and communicate them to management.

Performance Metrics

You will be measured primarily on sales outcomes, not simply the number of WhatsApp messages you send.

Key metrics include:

• Speed of response to new leads
• Lead qualification rate
• Demo booking rate
• Demo attendance rate
• Proposal rate
• Follow-up completion
• Conversion rate
• Revenue generated
• Revenue collected
• Reactivation of dormant opportunities

What We're Looking For

• 1–3+ years of experience in sales, digital sales, inside sales, telesales, SaaS sales or a similar role.
• Excellent written and spoken English.
• Strong WhatsApp and digital communication skills.
• Confident speaking with business owners, executives and managers.
• Strong persuasion and objection-handling ability.
• Excellent follow-up discipline.
• Ability to manage multiple prospects simultaneously.
• Comfortable working with CRM and digital sales tools.
• Target-driven and commercially minded.
• Strong organizational skills.
• Ability to understand a customer's business problem rather than simply present product features.
• Experience selling software, ERP, SaaS, fintech or B2B services is an advantage.

The Ideal Candidate

You should be the type of salesperson who doesn't stop at:

"The customer requested a demo."

You should want to know:

"Why do they need the software? Who makes the decision? What is stopping them from buying? What do I need to do next to move this opportunity forward?"

You should be persistent without being pushy, commercially intelligent and comfortable being measured by results.

Compensation

Competitive base salary plus performance-based incentives and sales commissions.

Your earning potential will increase based on the opportunities and revenue you generate.

Why Join Carrotsuite?

You will join a growing SaaS company with an expanding customer base and an ambitious international growth strategy.

You will gain practical experience in:

• B2B SaaS sales
• ERP sales
• Digital lead conversion
• WhatsApp sales
• Product demonstrations
• Enterprise sales
• CRM
• Proposal and negotiation
• International business development

High-performing team members will have opportunities for career progression and increased responsibility.

How to Apply

Please submit your CV and a brief explanation of why you believe you would be successful selling B2B software to businesses.

Shortlisted candidates may be required to complete a practical sales exercise or role-play as part of the recruitment process.

Pay: ₦200,000.00 - ₦500,000.00 per month

Application Question(s):

• Do you have experience with digital sales and for how long?
• Where do you currently work?

Work Location: Remote